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AI AnalyticsAI Layer
AI_LoyaltyScore
Computed RFM+ loyalty score per customer per venue. Tiers from champion to lost. Recomputed on every data sync.
6 fields1 relationships
Fields
| Name | Type | Req | Description |
|---|---|---|---|
| score | number | yes | Composite RFM+ score. |
| tier | enum | yes | champion | loyal | at_risk | dormant | lost. |
| recency_days | number | — | Days since last visit. |
| frequency | number | — | Frequency component. |
| monetary | number | — | Monetary component. |
| computed_at | datetime | yes | Last calculated. |
Relationships
Related entities
CustomerGraph AI Engine
The root guest identity node. Every interaction across bookings, Wi-Fi, orders, reviews, and loyalty is unified under a single Customer node per organisation.VenueGraph AI Engine
A physical location operated by an organisation. Every activity node — bookings, Wi-Fi sessions, orders, reviews — links back to a venue via the :AT_VENUE relationship.