Changelog

Incoming WhatsApp messages now appear in Inbox threads, and replies can be sent over WhatsApp from the thread.

Agent now sits in the main menu with Chat and a new Artifacts page listing every page the agent has made that you can open, newest first. You can search, filter by who made it and who can open it, preview a page and share it from there.

Venues can now choose whether booking payments go to Stripe or to a chosen Square account and location, and guests then pay by Square card at checkout, on deposit and enquiry payment links, for pre-orders and for event tickets. Staff taking a card over the phone get the Square card form too, and a guest whose Square deposit is declined is sent straight to a link to try another card.

Turning a workflow on now lists any problems with its Send Email steps, such as a missing subject, a broken merge tag or an unverified sender, and each one opens the email to fix. While paused, a workflow shows how many email problems it has.

New campaigns, templates and workflow emails now open in the new email builder by default, with the classic editor one click away when creating. Existing classic emails keep opening in classic.

Workflow emails can now be created and edited in the new email builder, and switched between the new builder and classic in either direction with both designs kept. The editor keeps name, subject and sender in a side panel and has the same save bar as classic, with autosave.

Booking details now show how many Square orders a booking has, their spend excluding cancelled orders, and how many were cancelled. The first three orders show and the rest open in a short list, so a split bill no longer fills the panel.

Choosing All on a booking's pre-order sheet now shows the order as a run sheet or kitchen totals instead of a greyed-out menu. Edit beside each guest opens their menu.

Pages the AI assistant makes now show in its reply and open in a side panel. You can share them with named people in your organisation or with anyone who has the link, and shared links show a clean page and preview.

Anyone can now buy AI assistant credits from the usage dialog: 1,000 for £10, 5,000 for £50 or 10,000 for £100 plus VAT, charged to the saved card, with no add-on needed. Bought credits are used after any monthly allowance and carry over, and the chat says clearly when credits have run out.

Build campaign emails in the new email builder, start from one of 17 ready-made templates or copy a classic template across with a side-by-side preview and a list of things to check. New campaigns now let you choose a template, or start blank, before you begin.

The Square report in bookings now has Sales, Items and Service tabs and only shows figures that are accurate, dropping misleading ones such as covers per hour and peak hours. Quick service venues see the sales figures only.

The planner now opens recently used venues from memory and keeps them up to date, so switching venue shows the day straight away. Seating guests, changing status and adding notes no longer reload the whole day, and the inbox count is ready when you step to the next or previous day.

Venues can let guests order collection for today only, today and tomorrow, three days or seven days ahead, so a kitchen that has closed can still take tomorrow's orders. The time picker groups slots by day and the checkout says when the order is for tomorrow.

On collection menus with scheduling switched on, guests can pick a time to collect at checkout, with as soon as possible as the default, and venues can set how much notice they need. The guest's order page shows when a scheduled order will go to the kitchen.

Every contact support button in Connect, including cancellation requests, now opens the support panel inside Connect, and help links go to the Stampede Knowledge Base.

When pre-ordering, guests can now add a note of up to 140 characters to a dish or set menu choice, such as "no nuts". The note appears on the confirmation email and is flagged on the kitchen run sheet.

The enquiries stat strip now counts every enquiry matching your filters whatever tab you are on, and its money figure follows the booking: upcoming on Active, won on Completed and lost on Cancelled, with a note on each figure explaining how it is worked out. The enquiries report shows the same three figures, so the list and the report agree.

The enquiries reports page now shows conversion, cancellation, time to convert, revenue realised against estimated and converted bookings by type.

Enquiries now sit in Active, Completed and Cancelled tabs, each showing how many are waiting on a reply from you, with the filters laid out on the page. You can close enquiry threads, one at a time or in bulk for the page or for every enquiry matching your filters.

Guests ordering at the table now see a pre-ticked box at checkout to receive news and offers from the venue, which they can untick. Their choice is saved on every order, so a guest can change their mind next time.

The search box on the Orders page now looks across all of a venue's orders, not just the page on screen. It matches the order reference, table, Square payment id or receipt number, and the guest's name or email.

Print each dish's count per time slot with an allergy list for each slot, and a run sheet that groups the items under each guest.

Orders shows who each pre-order is for and when they're coming, with search, booking-date filters, deposits, each guest's items and allergies, and a CSV export.

The audience builder now has a filter for how many completed bookings a guest has made, with a proper number box.

Ticket holders can now pre-order food from their ticket confirmation page, and come back later to continue or view their pre-order.

If a seated booking's deposit hasn't reached its Square bill, push it there from the Deposits section of the day planner. Stampede works out the amount, and pressing twice is safe.

Events can now be set to enquiry only, so guests who pick one go straight to the enquiry form with the event, dates and party sizes filled in.

Dietary and allergen tags on a dish now sit right under its name and price, bigger and in one row, so guests see them before scrolling through options.

Guests switch vendor without going back to the tiles, and each vendor's page shows its own wait time.

Guests can hide every dish containing an allergen they avoid, and see how many dishes are left before they apply it. Venues can switch the allergen filter off if their tags are incomplete.

Booking settings now allow a minimum party size up to 200 and a maximum up to 500, so venues can set up large function room bookings themselves.

Group a menu by restaurant, menu and course, and choose per section whether guests scroll one page or pick from cards.

Choose your menu's colours, card shape and hero photo. In a food hall, each vendor's section wears its own brand as guests walk in.

In email workflows, booking count conditions now explain they include this booking and refuse negative numbers, and removing a trigger asks you first.

A new Ask AI button on menu reports lets managers type or speak a question about the day and quickly get a report with answers.

When an add-on is marked sold out in Square, guests already on the menu see it straight away, with no reload.

The 3D view of the venue floor plan now opens by default and is easy to orbit and zoom, with clear messages and a fallback to the plan if it cannot load.

Write suggestion rules for a whole category, like "burgers suggest the bar", and give pricier suggestions their own row in the basket.

Each order now has a Texts section showing every message the guest was sent about it, with wording, time, number, delivery status and cost.

Guests can now add a kitchen note to each dish at checkout, choose whether it applies to all of a dish or just one, and the note now reaches the kitchen ticket.

Know your customer now splits returning and new guests, shows regulars, occasionals and first-timers with their usual day and order, lists your best guests and flags regulars going quiet.

Customers search has a new design showing opt-ins, tags, join date and last seen, with venue, tag and date filters that also drive the figures, and a click opens the guest card.

A new Know your customer report shows when guests order by day and hour, what they spend, basket size, Wi-Fi stay and booking channels, under a new Customers section in the sidebar.

Opening checkout from the basket is now close to instant, and the back button sits beside Pay at the bottom of the screen.

Card payments in the ordering app now run the bank's own security check, so cards that need it go through, and guests are told plainly when the venue cannot take cards right now.

Customer profiles across Stampede now open the same guest card, with identity, consent, tags, visits and spend, loyalty, recent orders and marketing history in one place.

Guest menu search now returns dishes that sit inside a vendor's sub-lists, so a food hall vendor no longer appears in results with nothing under it.

Guest menu search now sits beside the basket on phones, and a sentence search such as two kids and someone vegan comes back in groups headed by each request.

Guests can search the menu with a sentence such as two kids and someone vegan, and get a shortlist with a reason for each dish. If a menu carries no allergen information, it says so and asks the guest to speak to staff.

Guest menu search now matches names, descriptions, section headings and dietary tags, so vegan finds vegan dishes, and it highlights the words that matched.

Hold a table for an enquiry before it is confirmed. Holds show in amber everywhere, and confirming one emails the guest their confirmation.

Share a referral code or link from Connect. The venue you refer gets a free trial, and you are rewarded when it becomes a customer.

Guests on long menus can jump straight to a section, and the menu shows which section they are reading.

A food-hall menu can shuffle its vendors for each guest, so nobody always holds the top slot. Any section can be kept in place.

Menu sections now start collapsed, with Expand all and Move to top. Dragging sections, sub-sections and products holds its place and saves once.

Items sold in more than one size, such as wine by the glass or bottle, now show a size choice with its own price, and the right size reaches the basket.

Menu sections can hold sub-sections, which guests see as labelled groups under their heading. A new checkbox adds every product shown in the picker at once.

Each venue can say whether orders are brought to the table, collected from the counter or the guest's choice. The guest table picker now uses those words.

When a guest chooses Pay now on a full-payment booking, the card form now shows and holds the actual amount due, instead of only saving the card.

Smart Seating, shorter sittings, Replay and Shadow mode on Availability and turn times. Phone bookings, wallet confirmations and PIN handover on Table bookings · How it works. Refunds, pay-at-venue upgrades and place cards on Deposits, pre-orders and charges. Ticketed events rewritten on Booking types and events. Table ordering, shared baskets and gift cards at checkout across the PayOS pages. Square reward vouchers and booking/event passes on Loyalty. SNAPguard page corrected to the two deployment modes. Allow and block lists, same-day scheduling, quick campaigns and tracked booking buttons on Email & SMS.

The optimiser re-plans the room against every request, moving at most two unarrived bookings and never a locked, seated, ordering or joined table. Replay runs it read-only over past dates; Shadow mode scores live searches without changing what guests see.

Scan the table code, order from the live Square catalogue, pay through Square. Separate table and collection links, modifier rules enforced, age confirmation on alcohol, shareable basket, Square gift cards accepted at checkout.

Loyalty points convert into a Square gift card at a venue-set rate, or into a Square-linked reward with the customer group created for you. Every card issued is listed with balance, state, points cost and member.

An AI host on the venue’s own number checks live availability and creates the booking during the call, tagged as a phone booking, with duration, outcome and a full transcript logged.

Events sell tickets with a price, cap and ticket types for a date or series, paid at purchase through the venue’s own Stripe account. One wallet pass per guest, scan or door-list check-in. A ticket order is not a Booking and does not appear on the day planner.

Booking confirmations become branded Apple and Google Wallet passes carrying date, time and party size, updating when the booking changes, with a lock-screen reminder.

Full or partial refunds of deposits and cancellation charges from the booking, guest notified automatically, reason recorded.

Switch the signed-in user at the pass with a four-digit PIN and resume the last screen.

Booking upgrades can be settled at the venue instead of prepaid. Place cards print from a booking’s pre-orders with names, dishes and dietary needs.

Swap templates mid-edit in workflow emails; point buttons at the booking page with tracking added automatically.

Loading states carry the venue’s branding instead of a generic spinner.

Pending invitations show in the nav, with clearer errors and per-user venue access screens.

Navigation and home rebuilt, with a proper mobile nav.

Campaigns can be scheduled for later today, not just tomorrow onwards.

The captive portal honours controller timing on auth handoff, so slower UniFi controllers stop dropping guests.

Venues with Sonos on SNAPguard get a music control on the day planner. Audiences are built and previewed on one page, from a phone too. Campaigns page rebuilt with delete confirmation.

Blocked and always-allowed addresses managed from the marketing screens.

A cleaner walk-in sheet, confirmation before moving a table, and notes on the booking.

Send a campaign straight off a simple audience in a couple of clicks.

Add your own SNAPguard-compatible device through a guided setup wizard, with current kit listed per venue. The inbox becomes its own app with public thread views.

Close-out times fold into the day prefetch so availability is right first time. Networks list flattened and scan page streamlined.

Captive reports and the Wi-Fi reporting page rebuilt around the questions operators actually ask.

The alert-me opt-in surfaces on per-type booking pages; event date pickers honour the booking window.

SNAPguard scans the venue network and names every device on it by manufacturer.

Four pillar overviews and ~30 sub-pages now live under /docs/operations, /docs/experience, /docs/guest-profile and /docs/ai. Reference surface added at /docs/reference. The canonical schema reference is published.

Every entity in schema.json now renders at /docs/reference/schema/[entity], with JSON-LD Dataset structured data and per-entity canonical URLs.

Loyalty wallet card surface now respects venue brand-logo aspect ratios that exceed the 1:1 default.

BookingIntegration entity retains historical records; new venues should be onboarded via direct booking pages.

Segments can be shared via dedicated URL; receivers must be in the same Organization to open.

Customer subject-access exports now include AI-derived field derivation chains alongside the raw values.

AI_ChurnRisk now refreshes weekly per Customer; previous cadence was monthly.

Review NLP now extracts and tags keywords as their own entity for cross-review topic clustering.