What does a two-way Square integration mean?

Information moves in both directions. Orders and payments come from Square into the booking system, and bookings, guest details, pre-orders and deposits go back to Square. A one-way integration only reads your sales after the fact, so nothing the booking system knows reaches the till. Stampede connects to Square both ways through PayOS, its two-way Square integration.

Do pre-orders reach the Square till?

They should, and in Stampede they do. Pre-order menus are built from your Square items, with their modifiers, so when the party sits down the order is already on the till and the Square handhelds. Once the bill is paid, the spend lands on the guest profile of whoever booked.

Do deposits go through to Square?

In Stampede, yes. Deposits are taken through the Stampede booking system when the guest books, then pushed through to Square with the booking, so the deposit is already there when the party is seated. Venues can also take the full amount upfront.

What should the team see on the Square devices?

Enough to treat a guest as a guest, not a table number. In Stampede, from the moment a booking is seated, every Square device shows who booked, the party size and table, their visit history and spend, any allergens, and the pre-order with its modifiers.

Can guests redeem loyalty rewards at the Square till?

In Stampede, yes. Members turn their points into a Square gift card, or into a reward linked to a real Square discount, so the value comes off the bill at your till. You set how many points make a pound, and can cap a percentage discount at a maximum value in pounds.

Do I have to change my till?

Not with Stampede. You connect the Square account and hardware you already use, and there is nothing to install. Our team maps your tables to Square and syncs your catalogue with you before you go live.

Is Square the only point of sale Stampede works with?

Yes. Square is the only point of sale Stampede integrates with today, chosen because its APIs were flexible enough to build the guest experience we pictured. Venues on another till can still run bookings, Wi-Fi, marketing, reviews and loyalty on Stampede, without spend on the profile.

A guide for operators

Bookings thatreach the till.Here’s how.

What a venue on Square should ask of a booking system, in four checks.

The short answer

1Ask for a two-way Square sync, not a one-way read.
2Build pre-order menus from your Square catalogue.
3Get bookings, pre-orders and deposits onto the till.
4Put spend on the guest, and rewards at the till.

Read the steps

OrdersPaymentsBookingsTablesPre-ordersMenusWalk-insLoyaltyInvoices

Partnered with

Orders

Bookings

Menus

Loyalty

Partnered with

Powering 2,500+ UK venues

The problem

Booked, then retyped.

Friday, 19:30. Priya’s table for three pre-ordered online. The till has never heard of her.

Table 12, Friday night

Before

Keyed in twice

Booking · Fri 19:30Not on the till

Priya ShahTable 12 · 3 covers

Deposit, in the booking app£30.00Pre-order printed for the pass

Square · Table 1219:41

Pre-order keyed in by hand, againNo guest and no deposit on the ticket

Fri · 21:10

1× Lobster linguine£26.001× Margherita£12.001× Falafel bowl£14.002× Pale ale, pint£12.80

Customer: none£64.80

A pre-order on a printout, keyed into the till by hand
The deposit in one system, the bill in another
Her bill on Square with no customer on it

After

On the till · 19:32

Seated · Table 12On every device

Priya Shah6th visit · party of 3

Pre-order · from your Square items1× Lobster linguine1× Margherita1× Falafel bowl2× Pale ale, pint

For the team

£30.00 deposit, already on Square
A friend at the table is vegan and gluten-free.

Bill paid, on her profile£59.80Reward taken off at the till−£5.00

Her pre-order on every Square handheld when seated
The deposit pushed through to Square with the booking
Her bill on her profile, her reward off at the till

Same booking, same till. The difference is a booking system that talks to Square both ways.

How venues fix it

Four checks.

What to ask any booking system before you connect it to Square.

Square syncBoth ways

Into your guest recordsOrders and payments, itemisedYour catalogue, with its modifiers

Back to SquareBookings and guest detailsPre-orders and depositsRewards and invoices

Step 01

Two ways, not one

Plenty of tools connect to Square only to read your sales after the fact. Ask what goes back the other way: bookings, guest details and orders should reach the till, not just leave it.

In Stampede

Stampede connects to Square both ways. Orders and payments come in itemised, and bookings, pre-orders, deposits, table orders, rewards and invoices go back to Square.

See which apps really connect to Square

Pre-order menuSynced

Lobster linguine£26.00MargheritaV£12.00Falafel bowlVGGF£14.00Pasta · modifier groupPick 1Items, prices and modifiers from your Square catalogue

Step 02

One menu, from Square

Pre-order and table menus should come from your Square catalogue, modifiers included, so dishes and prices are never typed twice and every order lands on the till as a real line item.

In Stampede

Pre-order menus come from your Square line items, with their modifiers, and a draft menu can be generated from your Square catalogue with modifier groups, photos and prices.

See ordering

Seated · Table 12On every device

Priya Shah6th visit · party of 3

Pre-order · from your Square items1× Lobster linguine1× Margherita1× Falafel bowl2× Pale ale, pint

For the team

£30.00 deposit, already on Square
A friend at the table is vegan and gluten-free.

Step 03

On the till when seated

When the party sits down, the booking, the guest’s details and any pre-order should already be on the till and the handhelds, with the deposit taken online travelling with them. Nobody should key a pre-order in twice.

In Stampede

Seat a booking and it opens on the till, with the guest’s details and pre-order on every Square device. Deposits taken when the guest books are pushed through to Square with the booking.

See Stampede on Square

Live · 21:10

1× Lobster linguine£26.001× Margherita£12.001× Falafel bowl£14.002× Pale ale, pint£12.80Reward · Square discount−£5.00

Matched to Priya£59.80

On her guest profile now

Step 04

Spend and rewards

A Square bill says what was spent, not who spent it. Pick a system that puts each paid bill on the guest who ran it up, and lets rewards come off at your own till rather than on a separate screen.

In Stampede

Every paid Square bill lands on the guest’s profile, and points become a Square gift card or a Square-linked discount that comes off the bill at your till.

See loyalty and rewards

Proof

The proof.

Operators running on Stampede, in their own numbers.

A dish being finished at Howies, Edinburgh

3,920guests enriched with real spend

6 weekstheir first six weeks with Stampede

“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”

Louis Scott, Howies, EdinburghFull story coming soon

Food at the George & Dragon, a Sankey's venue

4.59 → 4.80Google rating, year on year

2.3×average bill from email bookings

“Having everything under one roof is simply superior, full stop.”

Matthew Sankey, owner, Sankey'sRead the story

A Sunday roast at an ART Hospitality venue

24,604covers in a single month

0.3%no-show rate across eight venues

“You innovate at a rate I have never seen in a software company.”

Edwin Kirk, founding director, ART HospitalityRead the story

89%
Wi-Fi marketing opt-in rate: 55p
average value of a guest contact: 2,500+
UK venues run on Stampede

How we measure these figures

Keep reading.

The terms this guide uses, defined in plain English, and the sources it relies on.

How we compare

Compare us.

Honest, sourced comparisons against the tools venues switch from, checked against the record and dated.

Seven more fixes.

The other problems venues search for, each with the steps that fix it.

Deposit · Sat 20:00 · 6£60.00
Megan O’NeillBooked on your page
Card ending 2291Mon 12:40Paid, and recorded on the booking
Guide · 4 steps
How to reduce restaurant no-shows
Four habits that stop booked tables sitting empty, whatever system you run.
Google · 9 days agoNo reply
Clive E.
“Waited forty minutes for our mains.”
Guide · 4 steps
How to get more Google reviews
Ask every guest, make it one tap, and answer what lands.
Tue · 13:10
2× Set lunch£52.001× Rioja, bottle£34.00
Customer: none£86.00
Guide · 4 steps
How to collect guest emails and data
Wi-Fi, bookings and ordering, each asking once, with consent.
BookingsLapsed
Graham WhitleyEvery fortnight
12 JuneTable for 229 MayTable for 2Nothing since94 days
Guide · 4 steps
How to bring back guests who stopped coming
Spot who stopped coming, then give them a reason to return.
Pre-order · Olivia’s party12 of 16 ordered
OliviaShort rib
CallumHake, brown butterGF
AishaWild mushroom risottoV
GillianSquash tartVG
+8 more ordered · 4 still to choose
Guide · 4 steps
How to take group bookings and pre-orders without the admin
The enquiry, the deposit and every plate, sorted before the night.
Points on spendYour rate · 1 per £1
Callum Reid23 visits
Flat white · £3.40+3Round for six · £52.50+53Earned off the till, nothing keyed in
On a stamp card
The same one stamp for each
Guide · 4 steps
How to run a restaurant loyalty programme that works
Reward what guests spend, skip the app, and give them a reason to return.
Day planner · TueQuiet night
171819202122
T1
T2
T4
T6
T9
T12
14 of 60 covers booked
Guide · 4 steps
How to fill quiet nights
Ask the right guests, give them a reason, and count the covers it brings.

FAQ

Frequently asked questions.

See it on your till.

See bookings, pre-orders and deposits reach your Square till and handhelds, in a walkthrough with our team.

Bookings thatreach the till.Here’s how.