Support
Find the guide.Ask the agent.Get answers.
Step-by-step answers for every part of Stampede, searchable right here.
In Stampede
Hold Command, press /
The support agent, inside the product, answering about your account.
- 01
Log in
Sign in to stampede.ai with your usual details.
- 02
Hold Command, press /
Keep Command held down and tap the / key. On Windows, hold Control (Ctrl) and press /. The agent opens from any screen.
- 03
Ask it anything
In your own words, about your own venues, bookings and settings.
In detail
Know the platform.
The detail on every module, in one place.
The details
How to reach us.
When you need a person.
Email
support@stampede.ai
Goes straight to the support team.
Phone
0131 608 0615
When you would rather talk it through.
FAQ
Frequently asked questions.
In the knowledge base: step-by-step answers for bookings, Wi-Fi, ordering, marketing, reviews, loyalty and Square. Already logged in? Hold Command and press / (on Windows, hold Control (Ctrl) and press /) to ask the agent about your own account.
Start with the knowledge base: search it at the top of this page. If it does not answer it, log in to stampede.ai, then hold Command and press / (on Windows, hold Control (Ctrl) and press /) to ask the agent. For anything the agent cannot sort, email support@stampede.ai or call 0131 608 0615.
Log in to Stampede, then hold down the Command key and press / (on Windows, hold Control (Ctrl) and press /). The support agent opens: ask in your own words. It answers about your own venues and account, which the knowledge base cannot.
No. The knowledge base and the agent answer most questions straight away, and email (support@stampede.ai) or phone (0131 608 0615) reaches the team for the rest.
Yes. Support and onboarding are included on every plan, and there is no support tier to buy.
Our sales team. Book a walkthrough or send an enquiry and we will size the right setup for your venues, including what moving across from your current tools would involve.
The status page carries the live operational status of every service, so start there. If what you are seeing is not on it, tell us and we will pick it up.
Talk to a person.
Thirty minutes with our team. Worst case it is not a fit, best case you see what your setup could look like.