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Vision

Stop renting your guests. Own them.

One guest record, fed by every booking, login, payment and review. That is the bet.

Read the bet
Bookings
Wi-Fi
Payments
Loyalty
Reviews

Powering 2,500+ UK venues

Art HospitalityNº 90OIR GroupFolkPlonk'dPetiscoSankeysWild InnsThe StablesCoast & CountrySiam NiyomVietnamese Street KitchenHowiesThe McGinty's GroupCaldera
La-YamRadioPizza PunksBuoy & OysterThe Northern CollectiveVittoria GroupAmarettoNo.12 Hotel & BistroThe Truffled HogThree Wise MonkeysMalonesKneadThe George at BurnhamFifteenOmomo
The Welsh HouseFuegoValiant Pub CompanyKellasParadise PalmsFat HippoThe BoundaryArtisan InnkeepersFauna BrewingSmoke BBQMount EdgcumbeRocca GroupPotyoOrnithologyRico Libre
The problem

A stack that forgot.

Same guest, four tools, four strangers.

One guest, four tools

Before

4 tools · 4 strangers
Booking toolSat 19:30
S. Mitchell · party of 18
Wi-Fi vendorFri 12:10
sarah.m@icloud.com
Sat · 22:15
2× Margarita£19.001× Sea bass£21.50
Customer: none£40.50
Reviews inboxNever introduced
Sarah M.
  • Four tools, each holding a slice of her
  • Four names for one person, never matched
  • Rented from tools that never meet

After

One record
One profileVIP
Sarah MitchellEvery venue
Visits14
Spend£1,342
Last in3d ago
Nut allergyMargarita on arrivalTable 12
  • One record, fed by everything she does
  • One guest, known wherever she turns up
  • Owned by the venue, not by the tools
Four facts about one person, held by tools that never meet.
The bet

Not the booking.Not the campaign.The guest.

Whoever holds the whole guest record does every other job better than a tool holding a fragment.

How we build

Three rules.

The platform is built around the record, not the modules.

Publish, own, replace
01Publish

Events, not syncs

Every guest action is published once. Every module listens.

02Own

The record is yours

Leave, and your guests leave with you.

03Replace

One system

Anything that adds a second system to reconcile is a step back.

AI

Foundations first.

Models improve on their own. Clean, connected guest data does not, so we built it first.

Ask the graph

“Lapsed high spenders who came for the Christmas menu.”

Bookings
Wi-Fi
Payments
Loyalty
Reviews
Marketing
AI foundation
Always shipping

Is your system looking stale?

When did one of your tools last ship something new?

147new features shipped in the last 90 days
“You innovate at a rate I have never seen in a software company.”
Edwin Kirk, founding director, ART Hospitality
Latest from the feature log
  • PaymentsSee when your Square catalogue last synced11 Nov
  • BookingsA fuller enquiry Overview11 Nov
  • BookingsEnquiry tasks in Bookings11 Nov
  • InboxWhatsApp messages in the Inbox10 Nov
  • PlatformA library of pages the agent made10 Nov
See everything we've shipped
Built in Edinburgh

Own the guest.

How it fits together