Engineering for hospitality

Tools.Context.Control.

The foundations our AI runs on, so it answers from your data and asks before it acts.

See it live
Bookings
Wi-Fi
Reviews
Loyalty
Agent run

Regulars referred by a VIP who haven’t been back?

Tools
Read the guest graph
Score churn risk
Build the report

A win-back list, grouped by the VIP who referred them.

Win-back emailSign-off
writes need your sign-off

Powering 2,500+ UK venues

Art HospitalityNº 90OIR GroupFolkPlonk'dPetiscoSankey'sWild InnsThe StablesCoast & CountrySiam NiyomVietnamese Street KitchenHowiesCaldera
La-YamRadioBuoy & OysterThe Northern CollectiveVittoria GroupAmarettoNo.12 Hotel & BistroThe Truffled HogKneadThe George at BurnhamFifteenOmomoThe Welsh HouseFuego
Valiant Pub CompanyParadise PalmsFat HippoThe BoundaryArtisan InnkeepersFauna BrewingSmoke BBQMount EdgcumbeRocca GroupPotyoOrnithologyRico Libre
The problem

AI needs foundations.

On siloed data with nothing to do, a chatbot just guesses.

Bolted on, guessing
Siloed
Real answer?
Made up
Hallucinated
No tools
Can it act?
A chatbot bolted onto tools that don’t talk.
How it works

Three parts.

What turns a model into an agent you can trust.

Context, tools, control
01Context

Reads the graph

Every guest, joined up. It answers from what happened, not a guess.

02Tools

Does the work

Queries the graph, reads your data, browses the web, builds the report.

03Control

Asks first

Runs that resume, work in the background, and writes wait for your sign-off.

The graph

All joined up.

Not rows in a table. Your guests, joined by everything they do.

Every guest

Bookings, spend, Wi-Fi, reviews and loyalty on one record.

Who knows who

Who dined with whom, and who referred whom.

Computed signals

Churn risk, lifetime value and influence, worked out.

One hop

One question, one traversal. Not a week of SQL.

Proof

Built, not promised.

40+Node types modelled
20+Signals computed
1Graph across every service
153 releases, logged in the openLatest: Ask the menu in a sentence, 24 Sept
Feature log
FAQ

Questions, answered.

See it working.

The graph and the agent on it, live, on your own data.

See Agent Chat