Engineering for hospitality

Every guest.One profile.Yours.

Stampede turns every booking, Wi-Fi login, payment and review into one guest profile you own, so you can bring them back.

See it live
Bookings
Wi-Fi
Payments
Reviews
Loyalty

Powering 2,500+ UK venues

Art HospitalityNº 90OIR GroupPlonk'dPetiscoSankey'sThe StablesCoast & CountrySiam NiyomHowiesCalderaLa-YamBuoy & OysterThe Northern CollectiveVittoria Group
No.12 Hotel & BistroThe Truffled HogKneadFifteenOmomoThe Welsh HouseValiant Pub CompanyParadise PalmsFat HippoArtisan InnkeepersFauna BrewingSmoke BBQRocca GroupPotyoOrnithology
Sankey's
“Having everything under one roof is simply superior, full stop.”
Matthew Sankey, owner, Sankey'sRead the story
2.3×average bill from email bookings
The problem

Your tools, scattered.

Bookings, Wi-Fi, spend and reviews in separate tools. None of it joins up.

One guest, before and after

Before

8 tools open
Table bookingsS. Mitchell
PaymentsCard ending 4417
Wi-Fi portalsarah.m@icloud.com
ReviewsSarah M.
Marketing CRMs.mitchell@me.com
  • Eight tools, eight versions of the same guest
  • Her nut allergy is in a booking note nobody reads
  • Hours lost exporting, matching and re-keying

After

Profile ready
One profileVIP
Sarah MitchellOrg-wide profile
Visits14
Spend£1,342
Last in3d ago
Nut allergyMargarita on arrivalTable 12
  • One profile per guest, from every booking, visit and payment
  • Her allergy and her usual on screen before she sits down
  • No exports, no spreadsheets, nothing to match
Same guest, same venue. The difference is whether anything joins up.
How it works

Capture, unify, act.

Every event flows into one place, resolves to the right guest, and fires the next move. One profile, built in real time.

Capture, unify, act
01Capture

Every event, captured

Bookings, Wi-Fi, spend, reviews, loyalty and enquiries, the moment they happen.

02Unify

Resolved into one

Matched to the right guest and merged into one live record, with every past payment backdated onto it.

03Act

Acts on its own

Win-backs, loyalty, review requests and reporting fire automatically, no one lifting a finger.

In practice

Customer journey.

Follow Sarah as she books her best friend's birthday for 18. Every touchpoint lands on her one record, and you turn each on as you grow.

01PhoneNewMon 12:14
AI host · on a call0:52 / 2:14
SarahIt's my best friend's birthday. Could you fit 18 of us on the Saturday?
AI hostWe can! I'll send the pre-order menu over now.
Enquiry raised · 18 covers · Sat 10 Oct

Your phone, answered

02EnquiryMon 12:16
Sarah MitchellRaised from her call
Template · private hire · sent by email

Thanks for your enquiry, Sarah! Here's the pre-order menu for all 18. Share it to the group chat so everyone orders their own, or add the orders to the booking yourself.

Shared to the group chatContract signed · £180 deposit paid

Big bookings, one inbox

03BookingTue 18:40
Day planner · Sat 10Deposit paid
171819202122
Long
18Sarah MA
T4
T9
T12
Pre-order in · 18 of 18 ordered · 8× Margarita · 1 nut allergy

Straight into the diary

04ArrivesSat 19:28
Arriving now · long tableShowing onStampede
Sarah MitchellVIP · party of 18 · £1,342 lifetime
Pre-order · 18 covers8× Margarita6× Jerk chicken5× Sea bass4× Mushroom risotto3× Burger, 1 nut-free
AI insights
  • Organising Jess’s birthday for 18 tonight. 15th visit, usually table 12.
  • Starts with a Margarita every visit: 8 are on the pre-order.
  • Nut allergy on her last 6 bookings: one nut-free dish is on the order.
  • Spends more on group nights: offer prosecco for the table.

They arrive, you know them

05PaymentSat 23:10
Live · 23:10
18× Pre-order menu£630.008× Margarita£76.002× Prosecco, bottle£64.00Deposit paid−£180.00
Matched to Sarah£590.00
Card ending 4417 · on her profile now

Spend on the profile, live

06LoyaltySat 23:10
Group loyalty card
Points379
MemberSarah Mitchell
Member since2023

Points at the till

07ReviewSun 10:05
Sarah M. · 2 reviews
Sun“Jess had the best birthday. They sorted my nut allergy without asking.”
AI reply · sent in your voice
March“Best margaritas in town, and they always remember us.”

Reviews, auto-replied

08Marketing3 months on
Trigger · loyalty memberNo visit in 3 months
EmailWe miss you: double points
No booking after 7 daysSMS: dessert on us this Friday
GoalBooked for 4 · £180

Won back, with attribution

AI

Foundations for AI.

AI is only as good as the data beneath it. Every guest is one clean profile, underpinned by a highly connected graph database, with every booking, Wi-Fi login and payment feeding it.

AI reporting

Ask for the numbers, get them back in plain English.

Configuration help

Set up campaigns, workflows and settings with a prompt.

Workflow building

Describe the journey, the AI builds the workflow.

Artifact creation

Emails, segments and reports, generated for you.

Bookings
Wi-Fi
Payments
Loyalty
Reviews
Marketing
AI foundation
Proof

The proof.

Operators running on Stampede, in their own numbers.

Food at the George & Dragon, a Sankey's venue
4.59 → 4.80Google rating, year on year
2.3×average bill from email bookings
“Having everything under one roof is simply superior, full stop.”
Matthew Sankey, owner, Sankey'sRead the story
A Sunday roast at an ART Hospitality venue
24,604covers in a single month
0.3%no-show rate across eight venues
“You innovate at a rate I have never seen in a software company.”
Edwin Kirk, founding director, ART HospitalityRead the story
A dish being finished at Howies, Edinburgh
3,920guests enriched with real spend
6 weekstheir first six weeks with Stampede
“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”
Louis Scott, Howies, EdinburghFull story coming soon
89%
Wi-Fi marketing opt-in rate
55p
average value of a guest contact
2,500+
UK venues run on Stampede
Why Stampede

Switching is easy.

We move you over, on one flat price, and you hold the keys to your data.

We migrate you

We move you over

Your bookings, contacts and history brought across for you. Run out your old contract while we switch it on, with no booking lost in the shuffle.

Flat pricing

One price per venue

One subscription, one bill. No commission, no per-cover fees, no charge for the guests you already own.

Your data

The data stays yours

UK-owned and GDPR-clean. Every guest record is yours to keep and export, any time. Independent, not swallowed by a bigger group.

Enterprise

Built for groups.

Any number of businesses and venues, run from one login, with each person seeing only what they're responsible for.

Business 1 · Anchor Inns LtdThe AnchorLondonLocationTerrace barLondonLocation
Business 2 · Harbour Dining LtdHarbour KitchenNewcastleLocationThe Old MillEdinburghLocation
Business 3 · Corner Cafes LtdCorner HouseEdinburghLocation
One view in Stampede

Every venue, one login

Every business side by side. Each keeps its own guests and its own Square account.

TonightCoversSpend
The Anchor142£4,380
Terrace bar86£2,140
Harbour Kitchen118£3,910
The Old Mill64£1,720
Corner House52£690
Whole estate462£12,840
Access · pick a role
Estate reporting

The whole group, or one site

Estate-wide reporting, venue by venueSegments within each business, across its venuesHead office sees every business side by side
Security & GDPR

Your guests, protected

Encrypted in transit and at restUK data residencyConsent captured and stored correctly
FAQ

Frequently asked questions.