Engineering for hospitality
Every guest. One profile. Yours.
Stampede turns every booking, Wi-Fi login, payment and review into one guest profile you own, so you can bring them back.
Guest engagement software for UK hospitality, putting bookings, guest Wi-Fi, loyalty, reviews and marketing on one guest profile, at one flat price per venue.
Table 12, Margarita ready. Tell the kitchen: nut allergy.
Table 12, Margarita ready. Tell the kitchen: nut allergy.
Powering 2,500+ UK venues
“Having everything under one roof is simply superior, full stop.”
Read the storyYour guests, scattered.
Bookings, Wi-Fi, payments and reviews each keep their own copy of a guest. None of them match.
Before
5 tools open- Five tools, five versions of the same guest
- Her nut allergy is in a booking note nobody reads
- Hours lost exporting, matching and re-keying
After
Profile ready- One profile from every booking, visit and payment
- Her allergy and her usual on screen before she sits down
- No exports, no spreadsheets, nothing to match
Capture, unify, act.
Every event flows into one place, resolves to the right guest, and fires the next move.
Every event, captured
Bookings, Wi-Fi, Square spend, reviews, loyalty and enquiries, all in one place.
Sarah MitchellResolved into one
Matched to the right guest and merged into one record, with the history you already hold brought in.
Acts on its own
Birthday emails, rewards and replies to good reviews go out on their own, once you switch them on.
Customer journey.
What it looks like for your guests.
Customer journey: three guests, one clean profile each. What the film shows:
Before they arrive: Sarah phones and the AI host books her birthday table for 8, with a nut allergy noted. James enquires for a party of 20; a pre-order link goes to the group and all 20 fill in their own. Priya buys two tickets for Thursday’s jazz night, paid up front, with a wallet pass.
While they’re there, front of house knows each of them as they walk in: Priya on Thursday, her two jazz tickets scanned, and she’s on the Wi-Fi; Sarah on Friday, her birthday table for 8, nut allergy flagged; James on Saturday, his party of 20, pre-orders printed for the kitchen. The orders window fires each order with its source: Priya’s drinks from the till, Sarah’s next round ordered at the table and sent to the Square till, James’s 20 mains from the pre-order. Each guest’s spend lands on their profile.
After they leave: Sarah’s five-star review gets an AI reply, thanking her by name. Three months on, a “we miss you” email brings Priya back for the next jazz night.
Three great nights, and each guest’s spend from their night on their profile: Priya +£64, Sarah +£286, James +£1,240. Every guest, one clean profile.
Now put it to work.
Clean data means your team can trust the answers, and act on them.
Foundations for AI: what clean guest data means for your team. What the film shows:
Built clean: bookings, Wi-Fi, payments via Square, loyalty, reviews and marketing, all feeding one record per guest. Sarah, James and Priya, one record each, with their spend.
Speak to your data. You ask what your best sellers are and which get mentioned in reviews: smoked brisket, 412 sold and 38 reviews; espresso martini, 380 sold and 21 reviews; sticky toffee pudding, 241 sold and 29 reviews.
Understand your guests. You ask what parties of two spend in the bar at weekends and how long they stay: £58 a table and an average stay of 1 hour 40 minutes, up 9% on last quarter across 312 visits.
Save time. You ask for a workflow for guests who have spent over £250 in the last six months: 146 guests, a VIP thank-you email, built, switched on and running every week.
Save money. Five tools, one platform: the booking tool, Wi-Fi tool, loyalty app, review tool and email tool are struck off. One flat price per venue, and £0 in per-cover fees.
One record. Better answers. Your guests feel it. Your team runs on it.
The proof.
Operators running on Stampede, in their own numbers.
“Having everything under one roof is simply superior, full stop.”
“You innovate at a rate I have never seen in a software company.”
“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”
- 89%
- Wi-Fi marketing opt-in rate
- 55p
- average value of a guest contact
- 2,500+
- UK venues run on Stampede
Switching is easy.
We move you over, on one flat price, and you hold the keys to your data.
We move you over
Your bookings, contacts and history brought across for you. Run out your old contract while we switch it on, with no booking lost in the shuffle.
One price per venue
One subscription, one bill. No per-cover fees, no charge for the guests you already own.
The data stays yours
UK-owned and GDPR-clean. Every guest record is yours to keep and export, any time. Independent, not swallowed by a bigger group.
“I did not receive a single call from any of my team saying I have got a problem with it in the first few weeks. When you do not hear something after a software launch, that is very good.”
“stampede's onboarding was second to none. Jaw-droppingly good. The support email is fast and responsive and always comes back with simple instructions.”
Built for groups.
Any number of businesses and venues, run from one login, with each person seeing only what they're responsible for.
Every venue, one login
Every business side by side. Each keeps its own guests and its own Square account.