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Every release. Dated. Public.

Everything we shipped, in the order we shipped it. Counted from the log below, not a marketing claim.

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Latest ship
Bookings · 12 Nov

Waitlist guests reply yes or no

Guests on the waitlist now answer by text or email on a simple page that shows their status, any table held for them and the time to reply by. Staff get a rebuilt waitlist sheet with Active and Done tabs, one clear action per party, and seats and holds that appear on the planner without a refresh.

What's new

Three that fill the room, and take the money.

Seat the parties your diary was turning away, let guests order and pay from the table, and give loyalty members something they can actually spend at your till. All three are built and released. If they are not on your account yet, they are one conversation away.

New this week
  • Bookings

    Smart Seating

    A booking system picks a table once, at the moment the booking is made, and never looks at it again. By Friday night that plan has gone stale: couples are sitting on four-seaters and the gaps left behind fit nobody, so guests are told there is no availability while your room could actually seat them. Smart Seating is the head waiter who fixes that. An algorithm weighs every single booking request against the whole room, all day, and quietly reshuffles tables so your capacity is always the most the room can actually hold.

    • When a guest asks for a time that shows as unavailable, it asks one question: could we seat them by quietly moving one or two bookings that have not arrived yet? If yes, the time simply becomes bookable, and the moves happen automatically when they book.
    • Never more than two moves. Locked bookings, seated guests, tables with an order running and joined-up group tables are never touched, and no guest is ever told a table number when they book online, so nobody notices anything.
    • A second trick, shorter sittings. A table free at 8:45pm is useless to a booking that needs two clear hours, but perfect for a couple. Offer it as a shorter sitting, with the length shown to the guest before they book.
    • Test it on your own book before you decide. Replay any date range, read-only, and see every booking your availability turned away that the room could have seated, ranked by party size, with the exact table moves and what the night was worth.
    • Then measure it on live traffic. Shadow mode scores every real guest search against the optimiser without changing a single thing a guest sees, so after a fortnight you have the demand-weighted number rather than an estimate.
    • Every move is written into the booking history, and availability is re-checked at the moment of booking, so it never promises a table it does not have.
    New
  • Square

    Table ordering

    A guest scans the code on the table, reads your live Square menu, orders and pays, without downloading anything or waiting to catch a server’s eye. The order lands on the till knowing which table it came from. One more round at 9pm stops depending on whether anyone walked past.

    • The menu is your Square catalogue, live. Categories, items, prices, photos, modifier groups and their minimum and maximum rules all come straight from the till, so there is one menu to keep up to date rather than two.
    • Built for the floor, not just for collection. Each venue gets separate links for ordering at the table and ordering to collect, independently curated, so table service and pickup can offer different things at different prices.
    • The awkward parts are handled. Modifier rules are enforced as the guest builds the item, allergens, dietaries and calories sit on every product, and a basket containing alcohol asks for age confirmation before it will reach checkout.
    • Paid by card through Square at checkout, with the total recalculated from your own menu data before anything is charged, so the amount taken is always your amount.
    • Loyalty rewards come to the checkout too. A guest can put one or more of their own Square gift cards against the bill, and an order fully covered by them needs no card at all.
    • A basket is shareable. Send the link round the table, everyone adds their round, one order goes to the till.
    New
  • LoyaltySquare

    Square reward vouchers

    A loyalty reward your guests can actually spend. Points convert into a Square gift card, or into a reward linked to a real Square discount, so the value comes off the bill at your own till instead of being a promise a member has to explain to whoever is serving them.

    • Members convert their own points into a Square gift card from their loyalty account. You set how many points make a pound, the minimum needed to create one, and an optional cap on each.
    • You choose which Square accounts can issue them and what each one is called, so a group can run "The Beach Bar Gift Card" and "The Harbour Gift Card" from the same scheme.
    • The alternative is a Square-linked reward: a guided setup that creates the customer group for you, one Square account at a time, and lets you build the linked discount right there, or skip it and come back to it.
    • Redeeming is real, so the guest is asked first. Points leave the account the moment the code is generated, which is why the button reads "Redeem Reward" and asks them to confirm rather than quietly spending their balance on a preview.
    • Every card issued is listed with its balance, its state, the points it cost and the member it belongs to, so a query at the bar is one search rather than an argument.
    • They spend at the table too. Gift cards are accepted at table-ordering checkout, several on one order if a member has been saving.
    New
Also new
  • BookingsLoyalty

    Wallet booking confirmations

    Your venue in Apple Wallet and Google Wallet. A booking confirmation becomes a branded pass that lives where your guests already look, on the lock screen, with no app to download. Loyalty cards go in alongside it.

    • Passes are generated from your brand kit, so every one looks like your venue rather than a generic ticket.
    • A booking pass carries the date, time and party size, and updates itself when the booking changes.
    • Reminders surface on the lock screen ahead of the booking, so fewer tables go unfilled.
    • Loyalty cards join the wallet too, with points and rewards updating in real time, and downloads you can measure.
    New
  • Bookings

    Phone bookings

    An AI host on your venue's phone line. It answers instantly, checks your live availability and books tables straight into the day planner, so a busy Friday service or a two in the morning enquiry never costs you a booking.

    • Answers in under a second, any hour of any day, greeting callers by your venue name.
    • Real bookings, not messages. It offers your actual times and booking types and creates the booking on the spot, tagged as a phone booking.
    • Names and email addresses are confirmed letter by letter, so the confirmation always lands.
    • You choose how it answers: let it take everything, or have it step in only when nobody picks up.
    • Every call is logged with its duration, outcome and a full transcript.
    New
  • Bookings

    Ticketed events

    Sell tickets for anything you host: supper clubs, tastings, live music, New Year's Eve. Create the event, set the price, and take payment upfront inside the booking system you already run.

    • Name it, date it, price it, cap the numbers. Single evenings or a recurring series, a whole-venue takeover or a dozen seats at the bar.
    • Tickets are paid for at purchase rather than promised at the door, so an empty seat is no longer an unpaid one.
    • Every guest gets a wallet pass for the door, and you check them in with a scan or the door list.
    • Refunds stay in your control: you decide who gets one and how much, never the platform.
    New

Want any of these on your account? We will show you round them and turn them on.

The hospitality engineering brief.

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November 2026

  • Bookings12 Nov

    Waitlist guests reply yes or no

    Guests on the waitlist now answer by text or email on a simple page that shows their status, any table held for them and the time to reply by. Staff get a rebuilt waitlist sheet with Active and Done tabs, one clear action per party, and seats and holds that appear on the planner without a refresh.

  • Payments11 Nov

    See when your Square catalogue last synced

    Products and Modifiers now show when your Square catalogue last synced and whether it was automatic or by hand, any Square changes waiting to come through, or why the last sync failed.

  • Bookings11 Nov

    A fuller enquiry Overview

    The Overview tab on an enquiry now shows the summary, where it stands, tasks, money, notes, invoices, pre-orders and activity in one place, with the enquiry's properties alongside. The left rail and properties panel can be resized or closed, and the sizes are remembered in your browser.

  • Bookings11 Nov

    Enquiry tasks in Bookings

    Enquiry tasks now sit under Bookings › Enquiries, with a Tasks page showing what is due for you, unassigned or for everyone, in a list or a day, week or month calendar, plus a Done history where closed tasks can be reopened. Inside an enquiry you can quick add a task with any due date and time and see the next step on the Overview.

  • Inbox10 Nov

    WhatsApp messages in the Inbox

    Incoming WhatsApp messages now appear in Inbox threads, and replies can be sent over WhatsApp from the thread.

  • Platform10 Nov

    A library of pages the agent made

    Agent now sits in the main menu with Chat and a new Artifacts page listing every page the agent has made that you can open, newest first. You can search, filter by who made it and who can open it, preview a page and share it from there.

  • Payments9 Nov

    Take booking payments into Square

    Venues can now choose whether booking payments go to Stripe or to a chosen Square account and location, and guests then pay by Square card at checkout, on deposit and enquiry payment links, for pre-orders and for event tickets. Staff taking a card over the phone get the Square card form too, and a guest whose Square deposit is declined is sent straight to a link to try another card.

  • Marketing9 Nov

    Workflows check emails before going live

    Turning a workflow on now lists any problems with its Send Email steps, such as a missing subject, a broken merge tag or an unverified sender, and each one opens the email to fix. While paused, a workflow shows how many email problems it has.

  • Marketing9 Nov

    New emails start in the new builder

    New campaigns, templates and workflow emails now open in the new email builder by default, with the classic editor one click away when creating. Existing classic emails keep opening in classic.

  • Marketing9 Nov

    Build workflow emails in the new builder

    Workflow emails can now be created and edited in the new email builder, and switched between the new builder and classic in either direction with both designs kept. The editor keeps name, subject and sender in a side panel and has the same save bar as classic, with autosave.

  • Bookings9 Nov

    Square order totals on bookings

    Booking details now show how many Square orders a booking has, their spend excluding cancelled orders, and how many were cancelled. The first three orders show and the rest open in a short list, so a split bill no longer fills the panel.

  • Bookings9 Nov

    See the whole pre-order at once

    Choosing All on a booking's pre-order sheet now shows the order as a run sheet or kitchen totals instead of a greyed-out menu. Edit beside each guest opens their menu.

  • Platform9 Nov

    Share pages made by the AI assistant

    Pages the AI assistant makes now show in its reply and open in a side panel. You can share them with named people in your organisation or with anyone who has the link, and shared links show a clean page and preview.

  • Platform9 Nov

    Buy AI credits as you go

    Anyone can now buy AI assistant credits from the usage dialog: 1,000 for £10, 5,000 for £50 or 10,000 for £100 plus VAT, charged to the saved card, with no add-on needed. Bought credits are used after any monthly allowance and carry over, and the chat says clearly when credits have run out.

  • Marketing8 Nov

    A new email builder with starter templates

    Build campaign emails in the new email builder, start from one of 17 ready-made templates or copy a classic template across with a side-by-side preview and a list of things to check. New campaigns now let you choose a template, or start blank, before you begin.

  • Bookings8 Nov

    A clearer Square report for bookings

    The Square report in bookings now has Sales, Items and Service tabs and only shows figures that are accurate, dropping misleading ones such as covers per hour and peak hours. Quick service venues see the sales figures only.

  • Bookings6 Nov

    Faster planner and venue switching

    The planner now opens recently used venues from memory and keeps them up to date, so switching venue shows the day straight away. Seating guests, changing status and adding notes no longer reload the whole day, and the inbox count is ready when you step to the next or previous day.

  • Payments4 Nov

    Take collection orders for later days

    Venues can let guests order collection for today only, today and tomorrow, three days or seven days ahead, so a kitchen that has closed can still take tomorrow's orders. The time picker groups slots by day and the checkout says when the order is for tomorrow.

  • Payments2 Nov

    Guests choose a collection time

    On collection menus with scheduling switched on, guests can pick a time to collect at checkout, with as soon as possible as the default, and venues can set how much notice they need. The guest's order page shows when a scheduled order will go to the kitchen.

October 2026

  • Platform30 Oct

    Contact support from inside Connect

    Every contact support button in Connect, including cancellation requests, now opens the support panel inside Connect, and help links go to the Stampede Knowledge Base.

  • Bookings30 Oct

    Guests add notes to pre-ordered dishes

    When pre-ordering, guests can now add a note of up to 140 characters to a dish or set menu choice, such as "no nuts". The note appears on the confirmation email and is flagged on the kitchen run sheet.

  • Bookings30 Oct

    Enquiry figures show upcoming, won and lost

    The enquiries stat strip now counts every enquiry matching your filters whatever tab you are on, and its money figure follows the booking: upcoming on Active, won on Completed and lost on Cancelled, with a note on each figure explaining how it is worked out. The enquiries report shows the same three figures, so the list and the report agree.

  • Bookings29 Oct

    Enquiry reports show conversion and revenue

    The enquiries reports page now shows conversion, cancellation, time to convert, revenue realised against estimated and converted bookings by type.

  • Bookings29 Oct

    Enquiries sorted into Active, Completed and Cancelled

    Enquiries now sit in Active, Completed and Cancelled tabs, each showing how many are waiting on a reply from you, with the filters laid out on the page. You can close enquiry threads, one at a time or in bulk for the page or for every enquiry matching your filters.

  • Marketing28 Oct

    News and offers opt-in at checkout

    Guests ordering at the table now see a pre-ticked box at checkout to receive news and offers from the venue, which they can untick. Their choice is saved on every order, so a guest can change their mind next time.

See it on your own floor.