Getting started
Your first week with Guest Wi-Fi
An ordered checklist for guest Wi-Fi: get your box online, set up and brand the login page, test it, then read who connected.
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In short: get your box online, set up and brand your Wi-Fi login page, test it on your phone, then check your reports.
Get your hardware online
- No box yet? Order a SnapGuard box.
- When it arrives, set up the box. Using your own Wi-Fi kit? Connect your own hardware or a UniFi controller.
- Check it is online. With a SnapGuard box, also run the SnapGuard health checks.
Set up the login page
- Choose the guest details you collect and your welcome message.
- Set up marketing consent: leave Pre-checked and Required off.
- Brand the login page with your logo and colours.
- Connect to the guest Wi-Fi on your own phone and log in.
Optional extras
- Ask a survey question at login.
- Show offers on the login page.
- Charge guests for Wi-Fi instead of free access.
End of the week
- See who is on your Wi-Fi.
- Read your Wi-Fi reports.
- Use the guests you collect: build an audience and send your first campaign.
Check it worked
Your phone shows your branded login page and then gets online, and the venue shows Online on Wi-Fi.
Need help?
Login page not loading? See the Wi-Fi login page does not load.
Email support at agent@stampede.ai with:
- Your venue name.
- The step you are stuck on.
Good to know
- Each venue has its own login page settings.
- Returning devices often skip the login page, so reports can show more guests online than saw it.
- Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi. FOH cannot see Hardware.
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