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Your first week with Guest Wi-Fi

An ordered checklist for guest Wi-Fi: get your box online, set up and brand the login page, test it, then read who connected.

1 min read

In short: get your box online, set up and brand your Wi-Fi login page, test it on your phone, then check your reports.

Get your hardware online

  1. No box yet? Order a SnapGuard box.
  2. When it arrives, set up the box. Using your own Wi-Fi kit? Connect your own hardware or a UniFi controller.
  3. Check it is online. With a SnapGuard box, also run the SnapGuard health checks.

Set up the login page

  1. Choose the guest details you collect and your welcome message.
  2. Set up marketing consent: leave Pre-checked and Required off.
  3. Brand the login page with your logo and colours.
  4. Connect to the guest Wi-Fi on your own phone and log in.

Optional extras

End of the week

  1. See who is on your Wi-Fi.
  2. Read your Wi-Fi reports.
  3. Use the guests you collect: build an audience and send your first campaign.

Check it worked

Your phone shows your branded login page and then gets online, and the venue shows Online on Wi-Fi.

Need help?

Login page not loading? See the Wi-Fi login page does not load.

Email support at agent@stampede.ai with:

  • Your venue name.
  • The step you are stuck on.

Good to know

  • Each venue has its own login page settings.
  • Returning devices often skip the login page, so reports can show more guests online than saw it.
  • Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi. FOH cannot see Hardware.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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