Show offers to guests on the Wi-Fi login
Create, edit and take down upsell cards with an offer, image and button that guests see when they connect to your Wi-Fi.
2 min read · Updated
In short: create a card in Captive Portal Upsell, then switch on Enable upsell. Guests see it when they connect.
Create a card
- Go to Wi-Fi › Captive Portal Upsell, then choose your venue.
- Click New page.
- Add a Story image or video, Headline and Supporting text.
- Add a CTA link and CTA button text, such as "View offer".
- Click Create page.
Show the cards
- Switch on Enable upsell (needs at least one active card).
- Switch on First visit to show cards on a guest's first visit (needs Enable upsell on).
- Drag cards under Active pages to reorder.
Edit or take down a card
- On Captive Portal Upsell, click Edit on the card.
- Change the image, text or link, then click Save changes.
- To take a card down, click Archive. Restore, under Archived, brings it back.
If something goes wrong
The link will not save
Put the full web address in CTA link, starting with https://, as the example in the box shows. If it is still refused, email support with the link.
Guests seem stuck after the cards
Cards never hold guests back: closing them, tapping the button or reaching the last card all carry on getting the guest online. To rule them out, switch off Enable upsell and test on your own phone.
The picture is cropped
The card fills the guest's phone screen, so the image is cropped to fit. Use a tall, portrait image and check the preview beside the form.
Check it worked
On your own phone, your cards appear when you connect to the guest Wi-Fi. Reports › Upsell Performance shows Views, Clicks and CTR.
Good to know
- Upsell needs the Wi-Fi Plus add-on. If you see an upgrade screen, contact support about your plan.
- Tapping the button opens your CTA link once the guest is online.
- Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.
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