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Guest Wi-Fi

Set up your guest Wi-Fi login page

Choose what guests fill in, the welcome message, sign-in options and where guests land once online, in Captive Portal Settings.

2 min read

In short: in Captive Portal Settings, pick your guest fields and welcome message, then click Save changes. Each venue has its own settings.

where to find it

Set it up

  1. Go to Wi-Fi › Captive Portal Settings, then choose your venue.
  2. Under Portal type, pick Free (most venues) or Paid.
  3. Under Data collection › Guest details, switch on the fields you want, such as Email or Phone.
  4. Drag them into order. Password and Marketing opt-in always stay last.
  5. Switch on Display a welcome message and type it.
  6. Under Post-authentication, switch on Email validation if you want to check emails are real, and add a Success page URL, such as your website.
  7. Click Save changes, top right. Reset undoes unsaved changes.
pick the fields guests fill in

Ask your own questions

Click Add question under Custom questions, type it, then click the Save changes button under that question. The required New question goes live on your login page straight away, before you save.

Change what guests read, and where they land

  • Welcome message: shown before guests connect. Change it in step 5.
  • Success page URL: the page guests land on once online. Each venue has its own.
  • Once online, a returning guest sees Welcome back with their first name. This line is fixed.
  • The terms guests accept are Stampede's standard Wi-Fi terms, the same at every venue. They cannot be changed.
  • Logo, colours and background are in the brand kit. See brand your Wi-Fi login page.

Turn sign-in options on or off

  1. In Captive Portal Settings, with your venue chosen, find Authentication.
  2. Switch Apple Sign In on or off. If guests who use it do not get online, switch it off.
  3. Under Post-authentication, switch Email validation on or off. With it on, guests see Validation will be sent on login under the email field: the check comes by email after they log in, not before.
  4. Click Save changes.

Has the Email or Phone field disappeared from the page? Switch it back on under Guest details, then save.

Check it worked

On your own phone, the guest Wi-Fi login page shows your fields and welcome message.

Good to know

  • Paid hides guest details, custom questions and sign-in options, as paid portals collect only an email. See charge guests for Wi-Fi.
  • For marketing consent, see what guest data your Wi-Fi collects.
  • SMS verification only works when Phone is on.
  • There is no Facebook or Instagram sign-in on the login page.
  • Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai