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Connect your own Wi-Fi hardware

Use the Hardware setup steps to connect your own router, access points or controller to your Stampede login page: portal URL, RADIUS and walled garden.

2 min read

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In short: choose your venue, run the setup wizard on Wi-Fi › Hardware › Overview, and copy each value it shows into your controller.

where to find it

Run setup

  1. Choose your venue in the venue switcher, top left (on a phone, tap Menu first).
  2. Go to Wi-Fi › Hardware › Overview.
  3. If you see No hardware configured, click Run setup wizard. If you started before, click Resume setup.
  4. In Select Vendor, pick your hardware maker, then Save manufacturer or Continue.
  5. On each step, such as RADIUS Configuration, Portal URL or Walled Garden, copy the values into your controller. Your IT provider can help.
  6. Click Mark as Complete to move on. Optional steps have Skip for now.
  7. At Verification Checklist, when every item has a green tick, click Complete Setup, top right.
the setup wizard

What each value is for

  • Portal URL: your venue's own login page address. It ends in this venue's ID, so each venue has its own. Set it as the external portal redirect, and copy it exactly.
  • Walled Garden: the domains guests must reach before they sign in. Add them all to your controller's allowed list, or the login page cannot load.
  • RADIUS Configuration: Hostnames, IP Addresses, RADIUS Secret, NAS ID, Auth Port and Accounting Port for controllers that sign guests in by RADIUS.

The steps you see depend on the maker you pick in Select Vendor. Pick the right one first, or the RADIUS details will not show.

Check it worked

The Vendor card on Overview shows your hardware maker. On your own phone, the login page opens, you can complete it and a website loads.

Still stuck?

  • Site not found on the guest's phone: the portal URL in your controller does not match. Copy it again.
  • The page loads, then guests get no internet: see guests log in but cannot get online.

Email support at agent@stampede.ai with:

  • Your hardware maker and model.
  • A screenshot of the Verification Checklist and of your controller's portal settings.
  • Your IT provider's contact details, if you have one.

Good to know

  • Progress is not saved when you leave, so Overview can still show Resume setup after you finish. Trust the green ticks instead.
  • UniFi is set up on Overview itself, with no Setup item. See connect a UniFi controller.
  • Turn off your controller's own splash page or hotspot on the guest network, so guests see the Stampede login page.
  • Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.
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Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
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