Guest Wi-Fi
Order a SnapGuard box and track it
Order SnapGuard boxes from the Hardware page, pay at checkout, and follow each order from placed to online.
1 min read ยท Updated
In short: on Hardware, click Order hardware, choose size and number of boxes, then pay. Track it under Your orders.
Place an order
- Go to Hardware in the left menu, then click Order hardware.
- Choose your Venue size and How many boxes?. A pink cable comes with each box.
- Check the Contact email, and add a Reference (optional), such as the branch name.
- Click Continue to payment.
- Pay at checkout. Delivery is added there.
Check it worked
You see Payment received. We're getting your order ready to ship. Under Your orders, follow it from Order Placed to Complete, with the carrier and tracking number, when there is one, once Shipped.
If checkout was cancelled
If you see Checkout cancelled. Nothing has been charged., click Order hardware and try again.
Email support at agent@stampede.ai with:
- The reference and order ID shown under Your orders.
- The contact email you used.
Good to know
- When the box arrives, follow set up a new SnapGuard box.
- FOH cannot see Hardware. Every other role can.
Related searches
Related articles
Guests cannot connect: the Wi-Fi login page does not load
Guests join your Wi-Fi but the login page never appears. Restart your hardware in the right order, then check its status.Guests log in but cannot get online
Guests get past the login page but cannot browse. Check your router or controller connection, and what to send support.Your SnapGuard box shows as offline
Your SnapGuard Wi-Fi box shows offline or degraded. Restart it in the right order, then read the Health page.Wi-Fi stopped working after an internet or router change
Changed your internet provider, router or network controller? What to check, and what support needs to set it up again.