Your first week with Loyalty

In short: connect Square, create your scheme, set how points are earned, add a reward, then share the link and train your team to scan.

Build the scheme

1. Connect Square. Points for spend needs it.
2. Create a brand kit. It styles your wallet cards.
3. Create the scheme and choose how guests join.
4. Set how guests earn points.
5. Create at least one reward, and set it up as a free item on Square.

Bring in members

1. Moving from another system? Import your members. Send emails to members starts on, so turn it off if you are not ready to launch.
2. Share a link or QR code to your join page, such as on tables and receipts.
3. Tell guests they can save their card to Apple or Google Wallet.

In the venue

1. Show your team how to scan a loyalty card or reward.
2. For staff without Loyalty, use Scanner. Every role can.

End of the week

1. Read your loyalty reports.
2. Fix any missed points with add or correct a guest's points.

Check it worked

Join your scheme on your own phone, pay with Square, and check Interaction History for a Points issued line.

Need help?

Email support at agent@stampede.ai with:

• Your scheme name.
• The step you are stuck on.

Good to know

• Guests need a reward to spend their points on.
• Cards will not scan? Check the scheme shows Live, not Draft.
• Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Loyalty.