Set up a loyalty scheme

Create the scheme

1. Go to Loyalty › Schemes, then click Create scheme.
2. Enter a Scheme name and pick a Brand kit (it styles your wallet cards).
3. Under Venues, pick venues, or leave it empty for your whole organisation.
4. Check Points limit per transaction (starts at 100) and Points limit per customer (starts at 1000).

Run it without Square

Without Square, points are not added for spend on their own: Points for spend, under Square integration, needs Square. Most venues give points per visit instead. For example, a free bottle of wine on the 5th visit:

1. In the scheme form, under Points, turn on Default points mode and set Default points value to 1.
2. Create a reward with a Points value of 5, named for what the guest gets.
3. Each visit, staff click Scan in Loyalty, scan the guest's card and click Add points. The 1 is filled in.

A reward is what you name it, such as a free bottle or 10% off. Staff give it at the till when they redeem it.

Check it worked

Click Preview Scheme in the left menu to see the sign-up page as a guest does.

Stuck on Draft

If the scheme stays on Draft in Schemes:

Email support at agent@stampede.ai with:

• The scheme name.
• A screenshot of the Schemes list.

Good to know

• To change anything later, open the scheme and click Edit scheme.
• Referral mode under Referrals gives Referral points to members who refer someone.
• Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Loyalty.