Find the right booking setting

In short: go to Bookings › Main Settings, choose your venue, then open the section you need. Each has its own article.

Find the setting

1. Go to Bookings › Main Settings, then choose your venue.
2. Click a section under Main Settings in the left menu:

• Basic: name, timezone, booking window
• Party Sizes: party sizes and table buffer
• Bookable Times: bookable times
• Booking Options: booking options
• Stripe: connect Stripe
• Payments: cancellation charges, deposits, full payment
• Payment Reminders: chase payment links
• Communications: confirmation emails
• Day Planner: Day Planner rules
• Guest Preferences: allergens and occasions
• Cover Limits: cover limits and buffers
• Attach upgrades: upgrades
• Attach menus: pre-order menus (Square venues only; others open Basic)

Check it worked

The section opens with your venue's settings.

Good to know

• Only Admin, Moderator, General Manager and Reports can open Main Settings. Bookings Manager, FOH, Marketing and IT cannot see it.
• Deposits, cancellation charges and full payment are alternatives: switching one on switches the others off.
• With Square, deposits and cancellation charges go through Square and full payment needs Stripe; without Square, all three need Stripe.
• A cancellation charge takes a card authorisation, and only takes money if your team charges a late cancellation or no-show.
• A deposit is taken when the guest books. With Square, it comes off the bill once the booking is marked Seated.
• Each booking type can set its own rules. Copy from defaults fills a new one from Main Settings.