Take a deposit only for larger groups, or per cover
Set a minimum party size so only bigger groups pay a deposit, choose per cover or flat, and see why a deposit came out different.
2 min read · Updated
In short: turn on Deposit requirements in Payments and set the party size it starts from.
Set it up
- Go to Bookings › Main Settings › Payments, then choose your venue.
- If you use booking types, open Base configuration.
- Switch on Deposit requirements.
- Pick Per cover (each guest pays) or Flat rate (one amount per booking).
- Set Minimum party size (1 to 20; only bookings this size or bigger pay) and the Deposit amount.
- Turn on Deposit terms and conditions and write your terms.
- Click Save changes.
For one booking type, open it under Booking types on the same page, then click Save followed by the type's name. Booking type settings override your Main Settings.
The deposit is not what I set
It was multiplied by the party size
Per cover charges the Deposit amount for each guest, and it is the setting a new deposit starts on. Pick Flat rate for one amount per booking.
The booking used a booking type
A booking type has its own deposit settings, used instead of your Main Settings. Check the type the booking was made under.
Upgrades were added
Upgrades paid at booking are added on top of the deposit, so the guest pays more than the deposit alone. See upgrades.
It was a payment link
A link you send by hand charges the amount you typed in, whatever your settings say. See payment links.
If your till took a different deposit from the Square bill:
Email support at agent@stampede.ai with:
- The guest's name.
- The booking date.
Check it worked
Make a test booking at your minimum party size. You should be asked for the deposit.
Good to know
- You need Stripe, or Square if you take payments through Square. See connect Stripe.
- With Square, the deposit comes off the bill when you mark the booking Seated.
- Turning on a deposit turns off cancellation charges and full payment.
- Google bookings skip deposits. You can send a payment link instead.
- FOH, Bookings Manager, Marketing and IT cannot see Payments settings.
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