Bookings
Sell upgrades with a booking
Offer extras like a champagne welcome or birthday package, paid at booking or at the venue.
2 min read · Updated
In short: create the upgrade in Bookings › Upgrades, then offer it under Main Settings › Attach upgrades.
BookingsUpgrades
Choose your venue
Ordering
Bookings
Events
Upgrades
Pre-orders
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Upgrades
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Choose your venue
Ordering
Bookings
Events
Upgrades
Pre-orders
Reviews
Create an upgrade
- Go to Bookings › Upgrades, then choose your venue.
- Click New upgrade. With Square, Link item fills in the name and price.
- Set the Name, Price, Description and images.
- Leave Take payment at booking on to charge when they book, or turn it off so they pay at the venue.
- Under Restrictions, set party size limits if needed. Limit quantity to party size (at most one per cover) is on. Turn it off for no limit.
- Set Availability hours, then click Create upgrade.
Offer it to guests
Create the upgrade, then Attach upgrades, then Guests see it as they book3 stages in order: Create the upgrade, then Attach upgrades, then Guests see it as they book. The live stage is Attach upgrades.
01Create the upgrade
02Attach upgrades
03Guests see it as they book
- 01Create the upgrade
- 02Attach upgrades
- 03Guests see it as they book
- Go to Bookings › Main Settings › Attach upgrades, then choose your venue.
- Choose the Available upgrades. With booking types, set each type and click Save followed by its name.
- Click Save changes.
How upgrades behave
- Your team sees what a guest chose under Booking Upgrades on the booking.
- Limit quantity to party size starts on, so each guest can buy at most one. Switch it off on the upgrade to let guests buy more.
- Use Select item under Link item to link a Square item. That is the item the upgrade puts on the guest's bill, and only items Square knows about can be charged.
- There is no setting to change the order upgrades are listed in.
- Ticketed events can offer upgrades too, under Food and extras. See ticketed events.
Good to know
- Upgrades show to guests as they book, and on the booking for your team.
- Days switched off in Availability hours are unavailable all day.
- Add Pay-at-venue upgrade terms under Main Settings › Payments.
- FOH, Bookings Manager, Marketing and IT cannot see Upgrades or Main Settings.
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