Google bookings: turn on or off, and chase deposits

In short: Google takes no payment. Turn on Chase deposits and card details to email Google guests a payment link when a deposit or cancellation charge applies.

Turn Google bookings off or on

1. Go to Bookings › Google Integration, then choose your venue.
2. Under Basic configuration, switch Online off or on.
3. Click Save configuration.

Chase deposits and card details

1. Turn on Chase deposits and card details. Google guests under a deposit or cancellation charge then get a payment link by email.
2. Click Save configuration.

This needs Stripe, or Square if you take payments through Square. If you see No payment provider connected, see connect Stripe.

Set the rules for Google bookings

1. If you see Booking types, you can choose types whose settings Google bookings use. Party size & duration, Tables & combinations and Service hours then grey out.
2. Turn on Custom terms to add Terms text or a Terms URL.
3. If you chose no booking types, set the Default booking duration under Party size & duration, or turn on Specific party size durations and click Add duration.
4. Turn on Override table selection to choose which tables Google can book.
5. Set Service hours, then click Save configuration.

Check it worked

You see Google Reserve settings saved, and Google bookings show a Google badge on the Day Planner.

Good to know

• Changes can take up to 24 hours to show on Google.
• Payment links sent to Google guests follow your payment reminders.