Google bookings: turn on or off, and chase deposits

Turn Google bookings off or on

1. Go to Bookings › Google Integration, then choose your venue.
2. Under Basic configuration, switch Online off or on.
3. Click Save configuration.

Set the rules for Google bookings

1. If you see Booking types, you can choose types whose settings Google bookings use. Party size & duration, Tables & combinations and Service hours then grey out.
2. Turn on Custom terms to add Terms text or a Terms URL.
3. If you chose no booking types, set the Default booking duration under Party size & duration, or turn on Specific party size durations and click Add duration.
4. Turn on Override table selection to choose which tables Google can book.
5. Set Service hours, then click Save configuration.

Google shows different times from your booking page

Google follows this page, not your booking page:

• Without booking types chosen, its times come from Service hours here. A special date changes your booking page only, so change Google's Service hours too.
• If you chose Booking types, Google offers those types with their settings. To fill an event, share its Web link instead.
• After a change, click Save configuration and allow up to 24 hours for Google to catch up.

The Reserve button is not on Google

1. Check Online is on and the configuration saved.
2. Give it time: changes take up to 24 hours to show on Google, and a brand new connection can take up to 7 days.
3. Check your Google Business Profile is verified and its name and address match the venue.

Still missing after a week?

Email support at agent@stampede.ai with:

• The venue name.
• A link to the venue's Google listing.

Check it worked

You see Google Reserve settings saved, and Google bookings show a Google badge on the Day Planner.

Good to know

• To take bookings off Google, switch Online off and save. Google can take a day to remove the button.
• Payment links sent to Google guests follow your payment reminders.