Connect Stripe to take deposits and charges

Check it worked

You see Stripe account connected. Payments are enabled.

Do I need Stripe if I use Square?

If your venue takes booking payments through Square, deposits and cancellation charges go through Square, so you do not need Stripe for those. Full payment is Stripe only for now, so those guests are asked to contact the venue.

There is no switch for this in your settings. To check or change how your venue takes booking payments:

Email support at agent@stampede.ai with:

• Your venue name.
• Whether you want deposits through Square or Stripe.

Switch to another Stripe account

Payments go to the account chosen under Stripe account for each venue. They keep going to the old account until you change it.

1. On the same page, click + beside Stripe account and connect the new account.
2. Choose the new account under Stripe account.
3. Click Save changes.
4. Do the same for each venue that should use it.

Change the name guests see

The business name on Stripe receipts and card statements comes from your Stripe account, not from Stampede. Change it in your Stripe Dashboard, in your public business details.

Good to know

• Add payment link to booking only shows on staff-made bookings once Stripe is connected.
• Next, set up deposits, cancellation charges or full payment.
• FOH, Bookings Manager, Marketing and IT cannot see Main Settings.