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Connect Stripe to take deposits and charges

Connect Stripe for full payment, and for deposits and charges if your venue does not take payments through Square.

1 min read

In short: in Main Settings › Stripe, click Connect Stripe, follow Stripe's steps, then choose your account and save. Full payment needs Stripe.

Steps

  1. Go to Bookings › Main Settings › Stripe, then choose your venue.
  2. If you see No Stripe account connected, click Connect Stripe.
  3. In Connect Stripe account, click Connect Stripe again.
  4. Follow Stripe's steps, then come back to Stampede.
  5. Choose your account under Stripe account (+ connects another).
  6. Click Save changes.

Check it worked

You see Stripe account connected. Payments are enabled.

Good to know

  • If your venue takes payments through Square, deposits and cancellation charges go through Square. Full payment is Stripe only for now, so those guests are asked to contact the venue.
  • Add payment link to booking only shows on staff-made bookings once Stripe is connected.
  • Next, set up deposits, cancellation charges or full payment.
  • FOH, Bookings Manager, Marketing and IT cannot see Main Settings.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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