Day Planner settings: staff names, overrides and Square payments

In short: in Main Settings › Day Planner, choose whether staff pick their name, can break online rules, and how Square payments end bookings.

Steps

1. Go to Bookings › Main Settings › Day Planner, then choose your venue.
2. Set the switches below, then click Save changes.

The switches

• Require staff selection: staff say who they are when making changes.
• Allow staff override (on by default): when off, staff must follow the online booking rules. Saving past them is the usual cause of overbooking. Admin, Moderator and General Manager can always override.
• Keep original end time when seating an early arrival: on keeps the end time. Off slides the booking forward at the same length.
• Truncate booking end on payment (Square only, on by default): paying before the end cuts the booking short and frees the table. Booking types can override it with their own Truncate booking end on payment.
• Quick service mode (Square): Square orders are not matched to bookings by table, and no walk-ins come from the till. Pre-ordered items still reach the bill, and guests join it by scanning their QR code.
• Link reservation checks (on by default): in quick service mode, attaches a check Square marks with a reservation to that booking. Only changeable with quick service mode on.

Good to know

• See take a phone or in-person booking for what restricted mode looks like.
• FOH, Bookings Manager, Marketing and IT cannot see Main Settings.