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Set your venue name, timezone and booking window

Set the venue name guests see, your timezone, slot interval, default length and how far ahead guests can book.

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In short: set your venue name, timezone, slot interval, default length and booking window in Main Settings › Basic.

where to find it

Steps

  1. Go to Bookings › Main Settings › Basic, then choose your venue.
  2. Leave Guest Bookings V2 switched on.
  3. Set Venue name (shown on the booking page and confirmation emails) and check the Timezone.
  4. Set Booking interval (the gap between times, 15 or 30 minutes), Default booking duration and Months in advance (how far ahead guests can book).
  5. Click Save changes.
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A time is not accepted

Booking times run on the Booking interval. If a time between two slots is refused, often with an invalid input message, pick a slot instead:

  1. Pick the nearest time the time picker offers.
  2. Change the Duration to cover when the guests will really leave.
  3. Save the booking.

To offer more times, set Booking interval to 15 minutes and click Save changes.

Give one booking type its own interval

  1. Go to Bookings › Booking Types, then choose your venue.
  2. Click Edit on the type.
  3. Under Timing, turn on Custom time-slot intervals and choose the Interval.
  4. Click Save.

Good to know

  • The Timezone is used for booking times, opening hours and reports.
  • FOH, Bookings Manager, Marketing and IT cannot see Main Settings.
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Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
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