The Stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
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Sorted by · newest5 tips to make your restaurant more Instagrammable
Five ways to make your venue the obvious photo, from lighting to a signature dish.
Cate Triendl
Free event promotion ideas for a buzzing venue
A checklist of the channels that matter for filling events, plus copy-ready ideas for quizzes, gigs, tastings and club nights.
Cate Triendl
How to take back control of your online reviews
A no-show still gets an automated review request from most booking platforms. Here is how to trigger the request from the visit instead.
Cate Triendl
Stampede announces Springo acquisition
Stampede's July 2021 acquisition of hospitality software startup Springo, announced in Edinburgh as part of post-lockdown growth plans.
Chris Wilkie
How to maximise revenue from your loyalty stamp cards
Most loyalty cards never get redeemed. Make yours the exception: obtainable rewards, digital stamps, and email and SMS nudges that bring people back.
Cate Triendl
Turn unredeemed gift cards into repeat visits
Unredeemed gift cards are guests who've already paid. How to remind them to come in.
Cate Triendl
How to cut no-shows without turning guests away
No-shows cost you the table twice: once sitting empty, once turned away at the door. Here are the settings that fix it.
Cate Triendl
How to make live video work for your restaurant
Live video lets guests watch your dishes being made in real time. How to go live and turn viewers into bookings.
Cate Triendl
Service recovery in the hospitality industry
Complaints are unavoidable in hospitality. Service recovery is how you handle them, and how a bad night can still end with a loyal customer.
Cate Triendl
How independent hotels fill rooms in the quiet months
Filling rooms in the quiet months means finding demand that does not follow the holiday calendar. Four reliable sources, and what to do about each of them.
Cate Triendl
How to create email subject lines that increase open rates
Short, relevant and spam-safe: the rules for writing email subject lines that get opened, with examples for restaurants and venues.
Cate Triendl
Who should handle your restaurant’s PR and marketing
The pros and cons of running restaurant PR and marketing in-house, hiring for it or using an agency, and how to get value from any of them.
Cate Triendl