The stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
Hotels
Sorted by · newestHow hotels use AI to grow revenue and spend per guest
The hotels pulling ahead with AI are fixing their data first. What changes when pricing, personalisation and operations run on live signals.
Stampede
Nurturing customer loyalty in the hotel industry
Loyalty is hard to win and easy to lose in hotels. These are the ten areas worth working on, from consistency at check-in to offers built on guest data.
Stampede
How AI is redefining the boutique hotel stay
AI handles the routine admin so boutique hotel teams keep their human touch, and guests get stays that feel personally planned.
Stampede
How boutique hotels balance direct and OTA bookings
OTAs bring reach, direct bookings bring margin and guest data. Four practical ways to tilt the balance towards direct.
Stampede
A quick guide to first-party data strategy for hotels
What first-party data is, where hotels get it, and a four-step plan for building a guest view you own.
Cate Triendl
This free Google tool can increase direct bookings with ease
Set up Google's free booking links to put your direct rates in front of hotel searchers, and learn what makes them rank higher.
Cate Triendl
How independent hotels fill rooms in the quiet months
Filling rooms in the quiet months means finding demand that does not follow the holiday calendar. Four reliable sources, and what to do about each of them.
Cate Triendl
How to collect and use guest data in a hotel legally
Two rules cover most of hotel data protection: only collect what you will use, and only collect it once you can keep it safe. Here is what that looks like in practice.
Cate Triendl
Effective email marketing tips for hotels
Practical email marketing tips for hotels: building a list from your guests, segmenting business and leisure travellers, and timing emails around the stay.
Chris Wilkie