Hospitality insights

The stampede blog

Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.

Marketing

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marketing26 Apr 2022 · 3 min read

More sales with cross-venue promotion and personalised marketing

When you run multiple venues, customer loyalty often stops at one door. A five-step recipe for cross-promoting your sites to the guests you already have.

Cate Triendl

marketing21 Apr 2022 · 2 min read

Turn unredeemed gift cards into revenue in five steps

Unredeemed gift cards are paid-for covers that never walk in. A five-step campaign to get them redeemed, and first-time visitors turned into regulars.

Cate Triendl

marketing30 Mar 2022 · 2 min read

Easter marketing ideas for hospitality venues

Easter ideas for your socials, your email campaigns and your venue floor, including eight social posts and eight in-venue events.

Cate Triendl

marketing25 Mar 2022 · 2 min read

Instagram Stories vs Reels: how and when to use them

One format grows your audience, the other keeps it warm. Here's when to use each, with 30 ideas to get you posting.

Cate Triendl

marketing11 Mar 2022 · 3 min read

Mother’s Day marketing ideas to ramp up revenue

Twenty practical ideas to fill tables and sell at-home boxes this Mother’s Day, from in-venue events to e-commerce bundles.

Cate Triendl

marketing15 Feb 2022 · 3 min read

10 email campaign ideas to save you hours this March

Four weeks of ready-made email campaigns for March, so you can plan once and send all month.

Cate Triendl

marketing8 Feb 2022 · 3 min read

How to create engaging video content

How to make short-form video for your venue: format, lighting, food shots, editing apps, sound and content ideas that stay true to your brand.

Cate Triendl

marketing4 Feb 2022 · 3 min read

Drive revenue and loyalty with personalisation

How to build personalisation from the guest data you already collect, and what to send first.

Cate Triendl

marketing26 Jan 2022 · 3 min read

Two easy ways to drive sales with gift cards and email

Gift cards bring cash in now and guests back later. Pair them with email and SMS to fill the quiet weeks.

Cate Triendl

marketing25 Jan 2022 · 2 min read

Bring more customers back with a loyalty programme

How to set up a loyalty programme people actually use: choosing the scheme, rewarding it right, and ten easy ways to drive sign-ups.

Cate Triendl

marketing29 Jul 2021 · 2 min read

Free event promotion ideas for a buzzing venue

A checklist of the channels that matter for filling events, plus copy-ready ideas for quizzes, gigs, tastings and club nights.

Cate Triendl

marketing27 Jul 2021 · 3 min read

How to take back control of your online reviews

A no-show still gets an automated review request from most booking platforms. Here is how to trigger the request from the visit instead.

Cate Triendl

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