The Stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
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Sorted by · newestWhat a hospitality CRM dashboard should show
The metrics that belong on a hospitality CRM dashboard, why real time matters, and the three reasons most of them get ignored within a month.
Cate Triendl
Increase sales with your CRM and marketing automation
Pairing a CRM with marketing automation lets hospitality venues save time, build loyalty and grow sales.
Cate Triendl
The hospitality industry is leaving money in their inbox
A mystery-shopping study of how quickly hospitality venues answer email enquiries, what they sell when they reply, and what they miss when they don't.
Cate Triendl
What dark social is and how it builds brand awareness
Dark social is the sharing you can't track. Why it matters and how to see more of it.
Cate Triendl
5 gamification ideas for your loyalty scheme
Five practical ways to make your loyalty scheme more engaging, with examples from real hospitality brands.
Cate Triendl
How hospitality operators can use data to reveal loyal customers
Your loyal customers are already in the data. Here's how to find them and what to do next.
Cate Triendl
Never miss another message with Stampede Inbox
One inbox for every customer message, ready-linked to every other Stampede interaction, so replies are faster and better informed.
Cate Triendl
Key social media metrics to track for your restaurant
The social media numbers worth watching, what each one tells you about your restaurant and what to fix when one drops.
Cate Triendl
Two ways to boost your off-peak times
Fill the quiet hours with offers built around your local area and the events calendar, then get them in front of the right guests.
Cate Triendl
Nine audience ideas that bring customers back
Nine audiences you can build from reviews, bookings, loyalty and guest Wi-Fi data.
Cate Triendl
How to grow delivery and meal kit revenue
Winter is when a takeaway order replaces a night out rather than competing with one. Ten things that move delivery orders, and the small details that make a box worth posting about.
Cate Triendl
Save time building Christmas templates
Five rules for festive emails that get opened, plus a block-by-block look at a working Christmas template.
Cate Triendl