An overview of the stampede platform

A short guide to what Stampede does: bookings, guest Wi-Fi, reviews, loyalty, workflows and payments.

Stampede is one platform for the guest journey: table bookings, guest Wi-Fi, reviews, loyalty, guest profiles, audiences, email and SMS, workflows, PayOS payments and reporting. Each part works on its own. Together they share one set of guest data, which is where the value compounds.

Table bookings

Guests reserve a table and the venue sees every booking in one calendar. Staff can be assigned to tables and switch between accounts with a secure 4-digit PIN, and a leaderboard tracks service across the team. The floor plan is built for touch devices, and Stampede summarises each day's booking activity into a short report so you have the big picture at a glance.

The table bookings page has the full detail.

Guest Wi-Fi

Guests connect through a captive portal that can ask for the details you want and show offers on the way in. Behind the scenes, Mission Control gives you a live view of the network, with latency and availability tracked down to each access point and automatic alerts when something drops. It works across more than 30 Wi-Fi hardware vendors, including UniFi, Mikrotik, Cisco, TP-Link, Aruba and DrayTek. Venues with several access points can shape the guest experience by location.

See guest Wi-Fi.

Reviews

Stampede manages your Google reviews natively. An AI assistant drafts replies in your brand's tone of voice, so the first draft is often good enough to send. Public review benchmarking compares your scores, review volume and sentiment with nearby venues, so you can see who is winning locally and why.

The reviews page has the full detail.

Workflows

Workflows let you build digital guest journeys that span months. A follow-up after a visit, a birthday offer, a nudge to someone who has not been in for a while: set the trigger once and it runs for every guest who matches.

See workflows.

One set of guest data

Every booking, Wi-Fi login, review and order adds to the same guest profiles. Those profiles feed your audiences, so campaigns go to the people they actually fit, and reporting shows what happened in the venue afterwards rather than stopping at a click.

The unified solution page shows how the parts fit together, or book a demo to walk through it with the team.