Chris Wilkie

From the archives

Posts from Chris Wilkie

Stampede Spotlights Guest Engagement Technology at Hospitality Tech Expo (ExCel London, 30 Sept – 1 Oct 2025)

London, UK, 5 August 2025 – Stampede, a provider of unified guest engagement technology, will exhibit its solutions at Hospitality Tech Expo, ExCel London, 30 September – 1 October 2025 (Stand HT 112). From the first customer visit to lifelong loyalty, Stampede equips restaurants, pubs, bars and hotels with a platform that enables them to […]

Chris Wilkie

Build, Build, Build

2025 – What’s new, what’s changed, what’s coming At Stampede, 2025 marks a pivotal moment in our journey to become the all-in-one platform for the hospitality sector. We’ve been focused on joining the remaining dots — and what’s emerging is a powerful suite of tools, purpose-built to elevate both the guest experience and staff efficiency. […]

Chris Wilkie

Introducing AI Segments for Marketing

This week we launched AI-powered segmentation in Stampede Marketing. It enables marketing teams and operators to build more detailed audiences, at a hugely increased speed. Most audience-building tools require the user to know all the possible fields and inputs. Then you have to translate the audience you want into those fields and inputs. Not easy. […]

Chris Wilkie

A more effective way to run Meta ads for hospitality

Note: This article is for readers with previous experience in paid advertising. In the hospitality industry, effective guest acquisition is crucial to staying competitive, yet traditional advertising can be costly. Enter Meta Lead Forms – a new, budget-friendly approach to attracting more guests that are quickly gaining traction in hospitality. For hotels, restaurants, bars, and […]

Chris Wilkie

4 Ways CRM Data Can Be Used in Day-to-Day Service by Your Staff

In today’s competitive hospitality industry, delivering an exceptional customer experience is essential. Guests expect more than just good food or a comfortable stay—they want seamless, personalised experiences. Your booking system should do more than simply manage reservations. By integrating it with a Customer Relationship Management (CRM) system, you can provide a tailored, data-driven service that […]

Chris Wilkie

How to Use Segmentation to Increase Guest Engagement in Hospitality

In hospitality, it’s not just about serving great food or providing a comfortable stay – it’s about delivering personalised experiences that make each guest feel valued. To do this effectively, you need a deep understanding of their unique needs and preferences. Let’s explore how Stampede helps you gain these insights, empowering you to offer guests […]

Chris Wilkie

Introducing Quick Campaigns

In the last 12 months, over 120 million emails have been sent through Stampede across thousands of campaigns. From all that we learned: A) That the number of sent emails should be a lot higher, because B) People often avoid email campaigns because designing them is a headache, and C) 99% of email campaigns are very similar […]

Chris Wilkie

Stampede-Meta Audience Connect: Simplifying multi-channel marketing strategies

Stampede’s Meta Audience Connect is a new addition to our Marketing & CRM platform. It enables marketers to seamlessly integrate their Stampede segments with Facebook and Instagram Advertising audiences. This tool opens up a world of possibilities for targeted marketing and effective attribution for digital marketing specialists in hospitality brands. How does Meta Audience Connect […]

Chris Wilkie

A new kind of marketplace for hospitality apps

In recent months, we’ve been introduced to a growing number of other hospitality apps via new and long-term customers. It’s exciting to see the value our customers get from connecting more data sources into Stampedes and we want to enable more of it. To do this, we’ve launched a new app marketplace to make it […]

Chris Wilkie

October Update – 3x Faster Guest WiFi and more

As the internet gets “bigger” there’s a constant need for how we interact with it to keep up in performance. People want more, and they want it faster than ever. Keeping that in mind – plus a few prickly real-world experiences – our teams have just completed upgrades to our guest WiFi service. A great […]

Chris Wilkie