Add a new venue

In short: you can create a venue yourself only while setting up a new SnapGuard box. Otherwise, email support and we add it for you.

Create it while setting up a box

1. Go to Hardware in the left menu.
2. Click Set up on the new box showing Not assigned.
3. Follow set up a new SnapGuard box until the box password is confirmed.
4. Under Venue, choose Create new venue….
5. Type the New venue name.
6. Click Link box to venue.

Only one venue so far? There is no Venue list: the box links to that venue, and changing Venue name renames it. Email support instead.

Without a new box

There is no add venue button anywhere else in Stampede.

Email support at agent@stampede.ai with:

• Your organisation name.
• The new venue's name and address.
• What it needs, such as bookings, Wi-Fi or ordering.

Once it exists

• Give your team access: see a team member cannot see a venue.
• Using Square? Map its location: see use several Square accounts or locations.
• Set up bookings: see your first week with Bookings.

Check it worked

The new venue shows in the venue picker at the top, and on Venues.

Good to know

• Team members with a list of venues do not see the new one until you add it. Those with every venue ticked see it straight away.
• Plan changes go through support. See billing and invoices.
• To put a venue in a group, speak to support first, as a move cannot be undone from that screen.
• FOH cannot see Hardware.