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Sign in with a code or reset your password

Forgotten your password? Get a sign-in code by email, then set a new password from your Profile.

2 min read

In short: there is no reset form. Sign in with a code sent to your email, then set a new password on your Profile.

no reset form: sign in with a code

Get a sign-in code

  1. Go to product.stampede.ai.
  2. If you see a welcome screen, click Log in.
  3. Under Can't remember your password?, click Use a magic link.
  4. Enter your work email under Email, then click Send code.
  5. Enter the 8-character code from your inbox. Click Verify code if it does not sign you in.
  6. With two-factor on, enter the 6-digit code from your authenticator app. It is checked as soon as you type the last digit, or click Verify.

Set a new password

where to find it
  1. Go to Account › Profile.
  2. Under Security, click Change next to Password.
  3. Enter a New password (8 characters or more), then click Save password.

Check it worked

Log out, then sign in with your new password and click Sign in.

If the code does not work

The code does not arrive

Check spam and junk, then click Resend code. Typed the wrong address? Click Change email.

It says it could not find your account

You see We couldn't find your account. Your sign-in email is your login, so that address has no Stampede account. Try the address your invitation went to, or ask an Admin to check your email on Account › Team.

It keeps taking you back to sign in

Close any other Stampede tabs, then try again in a private window or another browser. A code signs in the person whose inbox it went to, so do not pass it to a colleague.

Your access was removed

If you were taken off the team, ask an Admin to invite you again. See add a team member.

Email support at agent@stampede.ai with:

  • Your sign-in email.
  • A screenshot of what you see.

Good to know

  • Google account? Use Continue with Google on Log in.
  • You cannot change your sign-in email on your Profile. Ask support.
  • New to Stampede? Ask an Admin to invite you.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai