Bookings
Run service from the Day Planner
Make and amend bookings, move tables, take payments, seat guests and follow the day's covers, and set how far the timeline runs.
2 min read · Updated
In short: open Bookings › Day Planner to take, move, seat and complete the day's bookings.
BookingsDay Planner
Choose your venue
Ordering
Bookings
Day Planner
List View
Reviews
Day Planner
Menu
Choose your venue
Ordering
Bookings
Day Planner
List View
Reviews
Find a booking
- Go to Bookings › Day Planner, then choose your venue. It opens on today.
- Click Show booking list for a list by status, or Search to find a guest on This day or Any date.
Work with a booking
Click a booking to open its panel. See use the booking panel.
- Add profile note: shows on every future visit.
- Notes: for this booking and your team only, never the guest.
- Add, next to Payment links: take a deposit, cancellation charge or full payment.
- To edit details or move table, see edit a booking.
Seat, move and complete
Seat Guest, then Fully Seated, then Complete, then Complete again to confirm4 stages in order: Seat Guest, then Fully Seated, then Complete, then Complete again to confirm. The live stage is Seat Guest.
01Seat Guest
02Fully Seated
03Complete
04Complete again to confirm
- 01Seat Guest
- 02Fully Seated
- 03Complete
- 04Complete again to confirm
- Click Seat Guest when they sit down. Part of the party? Set Status to partially seated, then click Fully Seated later.
- Click Complete when they leave.
- Click Complete again to confirm.
- Drag a booking sideways to change its time, or up or down to change its table.
Add bookings
- Create: phone bookings. See create a booking.
- Walk-in (today only): tap a party size and assign tables. Guest details are optional.
The timeline stops too early
The Day Planner runs from your opening time to your closing time for that day. A booking that runs past closing is cut off at the edge.
- Go to Bookings › Main Settings › Bookable Times, then choose your venue.
- Set a later closing time for the days you need.
- Click Save changes, then reopen the Day Planner.
Check it worked
Seated guests show as Seated, and new bookings appear on the grid.
Good to know
- With Square, mark a booking Seated before Complete, or the deposit does not come off the bill.
- A booking's Tables field is greyed out while linked to a Square bill. Move the bill in Square. See Square bill on the wrong booking.
- To block tables or times, see block time.
- For Stats, Messages and More options, see the Day Planner header.
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