Use the booking panel: tables, emails, cancel and Square

In short: click any booking on the Day Planner to open its panel, then add notes, move tables, resend emails or cancel.

Guest and notes

1. Go to Bookings › Day Planner, then choose your venue.
2. Click a booking.
3. Click View profile to see the guest's history.
4. Turn on VIP guest to mark a VIP.
5. Click Notes, type a note for your team, then click Add note.

Move, email or cancel

1. To move it, click its table under Tables (or Assign tables).
2. Click Emails, then View all emails or Resend confirmation.
3. Click Cancel.
4. Tick Apply cancellation charge (if shown) and Send cancellation notification as needed.
5. Click Cancel booking. See cancellation and no-show charges.

Linked to a Square bill

• Table moves are greyed out while the booking is synced to a Square bill. Move table shows the steps for your Square Restaurant POS app, and Stampede updates once the bill moves. See a Square bill is on the wrong booking.
• Unsync breaks the table link so you can move the booking freely. Items, pricing and payments still work, and Re-enable turns sync back on.
• If a paid deposit did not go onto the bill when the party was seated, click Push to Square under Deposits.

Good to know

• On the Floorplan, move a booking with Change Table.
• Emails is greyed out when the booking has no email address.
• A pre-order opens as Edit Pre-Order while it is a draft, then as View Pre-Order.