Use the booking panel: tables, emails, cancel and Square

Guest and notes

1. Go to Bookings › Day Planner, then choose your venue.
2. Click a booking.
3. Click View profile to see the guest's history.
4. Turn on VIP guest to mark a VIP.
5. Click Notes, type a note for your team, then click Add note.

See who made or changed a booking

1. Click the booking, then click History.
2. Booking History lists every change by day, with the time and who made it: a team member's name, or System.
3. The first entry, Booking created, shows when the booking was made.

A changed time shows as its own entry. There is no separate field for the time first booked. For changes across your organisation, see the event log.

Linked to a Square bill

• Table moves are greyed out while the booking is synced to a Square bill. Move table shows the steps for your Square Restaurant POS app, and Stampede updates once the bill moves. See a Square bill is on the wrong booking.
• Unsync breaks the table link so you can move the booking freely. Items, pricing and payments still work, and Re-enable turns sync back on.
• If a paid deposit did not go onto the bill when the party was seated, click Push to Square under Deposits.

Good to know

• On the Floorplan, move a booking with Change Table.
• Emails is greyed out when the booking has no email address.
• A pre-order opens as Edit Pre-Order while it is a draft, then as View Pre-Order.