Change a guest's details on a booking, or move it to another table

Edit the booking

1. Go to Bookings › Day Planner, then choose your venue.
2. Open the booking.
3. Click Edit.
4. Change what you need, such as Date, Time, Party Size or the guest's Email.
5. Click Update booking.

It will not move, or doubles up

It has an active Square bill

You see This booking has an active bill; move it on the Square device. Move the bill in Square. See a Square bill is on the wrong booking.

The new table is already booked

When you drop a booking on a booked table, a dialog shows the move and tries to shift the other bookings. Bookings that are locked, seated, part of a table combination or on a Square bill are never shifted for you, and are listed with the reason. Move anyway puts both bookings on the same table, so close the dialog if you do not mean to double up.

It took more than one table

A booking on a table combination moves as a block, onto the same number of tables. To put it on one table, click its table name under Tables, leave Combine tables off and pick one table.

Dragging is fiddly on a tablet

Change the table from the booking's Tables field instead of dragging.

Still will not move?

Email support at agent@stampede.ai with:

• The device and browser you use.
• The guest's name and booking date.
• A short screen recording of what happens.

Check it worked

The booking shows in its new place. After an edit you see Booking updated.

Good to know

• Edit on the booking is the only way to change a guest's email on it.
• A locked booking cannot be moved, and tables set to Auto lock bookings lock every booking on them.
• A booking linked to a Square bill cannot change Tables here. Click Move table to see how to move the bill in Square POS. See a Square bill is on the wrong booking.