The stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
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Opening buzz fades. Guest data from week one is what keeps footfall up afterwards.
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Why 3-star reviews matter more than you think
The most useful feedback you get is often the middle of the scale. How to read 3-star reviews and reply to them properly.
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What makes a hospitality CRM
A generic CRM tracks deals. A hospitality CRM tracks guests. Here's what differs.
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What AI does for hospitality venues
From enquiries that answer themselves to bookings that fill empty tables, here is what AI actually does in pubs, bars and restaurants.
Stampede
How to get more from your hospitality CRM
Eight quick ways to get more from your hospitality CRM, from clean data and workflows to profile tagging.
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From friction to flow: festive tech for multi-brand groups
The difference between a busy December and one that sets up your year? How well your data connects across every venue.
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AI: it's not what you think
Cut through the noise: what AI actually is, and what it does in a pub, bar or restaurant.
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Making sense of loyalty programmes
There is a wide array of loyalty programmes on the market. Here are the four common ones in hospitality, and how to find the right fit for your business.
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Four ways staff can use CRM data on the floor
Guest profiles only pay off if the team on shift can read them. Four practical ways CRM data improves service.
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Design a restaurant guests photograph, share and return to
Five design areas, from lighting to signature dishes, that make your restaurant photograph well, get shared and bring guests back.
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How to sell more and increase spend per head with upselling
Two simple upselling techniques to grow spend per head, before guests arrive and while they sit at the table.
Stampede
AI in hospitality marketing: a complete guide
A practical guide to using AI in hospitality marketing, from customer insights and automation to reviews and reporting.