See which devices are on your network

In short: open your device list to see your kit, and switch to Discover to scan for devices you have not added.

Open the device list

1. Choose your venue in the venue switcher, top left (on a phone, tap Menu first).
2. Go to Wi-Fi › SnapGuard › Devices. With your own Wi-Fi kit, use Wi-Fi › Hardware › Access Points.
3. Type in Search name, IP, MAC, vendor…, or use the filter button for Device type and Sort by.
4. Use the view button, top right, to switch between List, Dashboard, Map and Discover.

Scan for new devices

1. Switch to Discover and click Scan network (or Refresh if you have scanned before).
2. On a large network, click the Sweep button for it, or Sweep anyway if a box asks. Or pick a smaller network.
3. Click Export to save the list.

Check it worked

Your kit shows in the list with its Activity. After a scan, Discover shows when it was last Scanned.

Network scan unavailable

The device could not be reached through your SnapGuard box. Check your SnapGuard health first. Email support at agent@stampede.ai with:

• Your venue name.
• A screenshot of the Devices page.
• The device you expected, with its IP or MAC address if you know it.

Good to know

• A red message about default admin credentials means someone could log in with the factory password, so ask your IT person to change those passwords straight away.
• A warning that devices expose an admin login page means each one needs a strong password.
• Only support or your IT person should use Test default credentials.
• For guests who are online, use Sessions instead.
• Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.