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Account and billing

Update your profile and notifications

Change your name and company, and choose which Stampede events reach you by email or push notification.

1 min read

In short: change your details on Account › Profile, and turn email or push alerts on or off on Account › Notifications.

Update your details

  1. Go to Account › Profile.
  2. Change your First name, Last name or Company, then click Save.

Choose your notifications

  1. Go to Account › Notifications.
  2. Switch Email or Push on or off. Each change saves straight away.

Check it worked

Click Email test or Push test. The test should arrive.

If it does not work

  • No email? Check spam. No push? Allow Stampede notifications on your device.

Email support at agent@stampede.ai with:

  • Your sign-in email.
  • Which notification is missing, email or push.

Good to know

  • Every team member can change their own, whatever their role.
  • Your Email is your sign-in address. Ask support to change it.
  • Password, two-factor and PIN are on your Profile under Security.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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