Turn on two-factor authentication

In short: on your Profile, enable Two-factor authentication, scan the QR code with an authenticator app, then enter its code.

Turn it on

1. Install an authenticator app on your phone.
2. Go to Account › Profile.
3. Under Security, click Enable next to Two-factor authentication.
4. In the panel that opens, click Turn on.
5. Scan the QR code with the app.
6. Enter the six-digit code under Authenticator code, then click Verify code.

Turn it off

1. Click Manage next to Two-factor authentication.
2. Enter a current code under Enter a code to turn it off, then click Turn off.

Check it worked

Your Profile shows Enabled since and a date. Each password sign-in now asks for a code.

If it does not work

• That code was not right. Try again. usually means the code changed. Enter a fresh one quickly.
• Lost your phone? You cannot turn it off without a code.

Email support at agent@stampede.ai with:

• Your sign-in email.
• What happened to your authenticator app.

Good to know

• A PIN sign-in on a shared device skips two-factor. See switch user with a PIN.
• Admins see a shield icon on Team next to anyone with it on.