Marketing
Your marketing contact allowance, and how to add more
Each venue includes 20,000 marketing contacts as standard, with no maximum. See how many you use and add more under Billing.
1 min read · Updated
In short: each venue includes 20,000 contacts as standard, with no maximum. See your use under Account › Billing, and add more there or through support.
AccountBilling
Inbox
Account
Event Log
Billing
Profile
Billing
Menu
Inbox
Account
Event Log
Billing
Profile
See how many you use
- Go to Account › Billing.
- Under Contacts, the bar shows how much of your allowance is in use, with your contacts against your allowance.
The figure on Billing covers all your venues together.
Add more contacts
- On Billing, click Upgrade contact limit.
- Under Additional contacts to add, choose how many. They come in steps of 1,000.
- Click Preview and check what it adds to your subscription.
- Click Confirm.
Add Contacts, with Additional contacts to add highlightedThe Add Contacts panel: Additional contacts to add set to 1,000 contacts, the Cancel button and the Preview button. Additional contacts to add is highlighted.
Add Contacts
Additional contacts to add1,000 contacts
Cancel
Preview
Check it worked
You see Your contact limit has been increased successfully, and Contacts on Billing shows the new allowance. It can take a few minutes, so reload the page if it has not changed.
If you cannot add them yourself
- Billing is handled by our team: email support, and we add them for you.
- Billing is managed by another company: your organisation sits under a parent account, which adds contacts for you.
- On a trial, you see You can't upgrade your contact limit while on a trial. Email support instead.
- A message about permissions: ask an organisation admin to add them.
Email support at agent@stampede.ai with:
- Your organisation name.
- How many more contacts you need.
Good to know
- There is no maximum. Our team can add as many contacts as you need.
- Only Admin users and the account owner can open Billing.
- SMS credits are separate from contacts. See SMS credits and top-ups.
- Seeing a subscription message instead of marketing? See subscription required or suspended.
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