Marketing
Export your guest data
Export all your guests, or one audience, from Audiences. A download link is emailed to you when it is ready.
1 min read · Updated
In short: go to Marketing › Audiences and click Export on All data, or Export data on one audience. A download link is emailed to you.
Export everyone
- Go to Marketing › Audiences.
- Click Export on the pinned All data row.
- Read the opt-in note, then click Export data.
Export one audience
- On Audiences, click the three dots (More actions) on its row.
- Click Export data.
- Click Export data again to confirm.
On Classic Audiences, click the three dots on the row, then Export data, then Export Data. It is the older builder and is being retired.
Check it worked
The export shows in Marketing › Data Exports, and the download link arrives by email.
Good to know
- Once data leaves Stampede, you are responsible for your guests' opt-in preferences, so keep marketing in Stampede where you can.
- One guest asking for their own data? See guest data requests.
- Only Admin, Moderator and Marketing can see Marketing. General Manager, Bookings Manager, FOH, Reports and IT cannot.
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Check the message beside the send button, any approval step, your sender address and the campaign status to see why an email has not gone out.A guest has unsubscribed or opted out
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Opt a guest out of email or SMS yourself. To delete or export their data, email support the same day.