Add one guest by hand, or change a guest's email address

Add one guest

Use a form, so the guest's details and marketing choices come from the guest.

1. Go to Marketing › Forms.
2. Open your sign-up form. No form yet? See build a form and share it.
3. Click View form, then fill it in with the guest, or send them the link to fill in themselves.

To add several guests at once, upload a CSV in Marketing › CSV Uploads: see import guests from a CSV. Give the upload a tag so you can find them later.

Change a guest's email on a booking

Open the booking in the Day Planner and edit the email there: see change a guest's details on a booking.

Change a guest's details in Customers

A profile in Customers › Search shows Email and Phone, but you cannot edit them.

Email support at agent@stampede.ai with:

• The guest's current email address or phone number.
• The correct details.
• Your venue.

Check it worked

Search for the guest in Customers › Search by their email or phone, and their profile opens. See find a guest.

Good to know

• Guests also join through your Wi-Fi, bookings and loyalty, so many are added for you.
• A guest only gets email or SMS once they have opted in. See a guest has unsubscribed or opted out.
• To tag a guest, see tag a guest and mark them as VIP.
• Everyone on your team can open Customers. Only Admin, Moderator and Marketing can see Marketing.