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Find a guest in Customers

Search every guest in your organisation by email or phone, filter by venue or tag, and open their profile.

1 min read

In short: go to Customers › Search and type the guest's email address or phone number.

Find a guest

  1. Go to Customers › Search.
  2. Type the email or phone number in Search email or phone.
  3. Click the guest's row to open their Customer profile.

To narrow the list, click Filters and choose a Venue or Tag. Reset clears it.

Check it worked

The guest's row shows, and the line under Customers shows your venue filter (or All venues) and dates.

Good to know

  • Customers lists every guest across your organisation, whichever venue they visited.
  • The figures at the top follow your date range and filters.
  • If a guest does not appear, see I cannot find a guest in Customers.
  • Every role can see Customers.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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