Guest Wi-Fi
Why you get Mission Control emails, and how to stop them
Mission Control emails are health alerts about your venue Wi-Fi kit. Check your Wi-Fi, then switch them off for yourself if you do not need them.
1 min read · Updated
In short: Mission Control emails are health alerts about your venue Wi-Fi kit. To stop yours, click Disable next to Notifications in System Health.
System Health, with Notifications highlightedThe System Health panel: Notifications set to enabled and the Disable button. Notifications is highlighted.
System Health
Notificationsenabled
Disable
Check your Wi-Fi first
- Choose your venue in the venue switcher, top left (on a phone, tap Menu first).
- Go to Wi-Fi. The status, top right, says Online or Offline.
- If it says Online and the login page opens on your own phone, your guest Wi-Fi is working and nothing needs fixing.
If it says Offline, see your SnapGuard box shows as offline or the Wi-Fi login page does not load.
Stop the emails
- On Wi-Fi, with your venue chosen, click the Online or Offline status, then Health.
- In System Health, find Notifications. It says Mission Control notifications are enabled.
- Click Disable. This turns off both the emails and the push alerts.
You can also switch them off, with email and push separately, on Account › Notifications. Each change there saves straight away.
Check it worked
System Health now says Mission Control notifications are disabled. Click Fix there to turn them back on.
Good to know
- It is your own setting. It stops your alerts for every venue, and each team member switches off their own.
- Someone who has left still gets them? Remove them from your team. See take over the account when someone leaves.
- Turning the alerts off changes nothing on your Wi-Fi.
- Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.
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