Create Square discounts from Stampede

In short: go to Square POS › Discounts, click New discount, set the amount and venues, then click Create discount.

Create a discount

1. Go to Square POS › Discounts. With more than one Square account, pick it at the top.
2. Click New discount and enter a Name.
3. Under Venues / locations, choose venues, or leave it empty for every venue on that account.
4. Choose Percentage (%) or Amount (£) and enter the value.
5. Leave Automatic discount on (Square applies it), or turn it off (your team applies it at the till).
6. For an automatic discount, choose the items, and any limits such as a Schedule or Customer groups.
7. Click Create discount.

Change or delete a discount

• Click Edit, then Save changes. You cannot switch Automatic discount after creating it.
• Click the bin, then Delete. This removes it from Square and cannot be undone.

Check it worked

You see Discount created, and it is listed as Automatic or Manual.

If it does not work

• No Square accounts are connected to this organisation.: connect Square first.
• No venues are mapped to this Square account yet.: map a location to a venue on Square POS › Overview. The message says Table Mappings, but locations are mapped on Overview.

Email support at agent@stampede.ai with:

• Your organisation name.
• The discount name.
• What you expected at the till, and what happened.

Good to know

• Discounts do not stack. Square applies the best matching one.
• Category and customer group discounts work on Square POS and handhelds, but not on Square Online.
• Discounts marked Managed in Square must be changed in Square.
• Loyalty rewards can use a discount like this. See loyalty rewards.
• FOH and IT cannot see Square POS. Every other role can.