Skip to content
Guest Wi-Fi

See IP addresses and guest connections on your own Wi-Fi kit

Find the IP address each device has on your own router, and see guest connections when your kit only reports logins.

1 min read

In short: with your own Wi-Fi kit, Hardware shows IP Leases for device IP addresses or Connections for guest logins, depending on your kit.

See IP addresses

  1. Choose your venue in the venue switcher, top left (on a phone, tap Menu first).
  2. Go to Wi-Fi › Hardware › IP Leases.
  3. Type in Search leases..., or pick a network from All Networks.
  4. To monitor a device, click the plus button on its row.

See guest connections

With your venue chosen, go to Wi-Fi › Hardware › Connections. Each row shows the guest, their device and when they connected.

Check it worked

IP Leases shows the devices you expect. Connections shows a new row after you log in to the guest Wi-Fi on your own phone.

The page is empty

No active leases, or Connections stays empty? Check connect your own Wi-Fi hardware. Email support at agent@stampede.ai with:

  • Your venue name.
  • Your router or access point make and model.
  • A screenshot of the page.

Good to know

  • Connections shows Connection events only, not data use or when guests leave. For that you need a SnapGuard box or UniFi.
  • Monitored devices show Online or Offline. Everything else shows Active.
  • IP Leases only shows for some routers. Other kit shows Sessions or Connections instead. With a SnapGuard box, you see SnapGuard, not Hardware.
  • Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai