Set up organisation groups for multi-site businesses

Move venues into a group

1. Go to Account › Venues.
2. Tick the venues to move.
3. Click Move and choose the group.
4. Read the list under Affected by this change, then click Move venues (Move venue for one).

The move takes the venue's billing, customer data, reviews, gift cards, loyalty schemes and campaigns with it, and cannot be undone from that screen. If you are unsure, email us first.

Keep venues' guests or billing separate

A group sits inside your main organisation, and team members of the main organisation keep access to every group beneath it. So a group does not hide its guests from them.

To split venues off into a separate account, with their own guest list or their own billing, our team does it for you.

Email support at agent@stampede.ai with:

• Your main organisation name and the venues to separate.
• Whether their guest data should stay shared for group marketing, or be kept apart.
• Who should pay for them.

Check it worked

The group shows indented under its organisation, and moved venues show the group under Organisation on Account › Venues.

If something goes wrong

• Website must be a valid URL: enter a full address, such as https://example.com.
• Owner is required: pick an owner.
• There is no delete button for a group. To remove one, email us with your main organisation name and the group name.

Good to know

• To work inside a group, use Switch organisation under the Account options button beside your name at the bottom of the left menu.
• To see each group's venues, see your account, organisation and venues.
• In a group, Account › Billing showing Billing is managed by another company means the group is billed through the organisation above it.
• Only Admin and the organisation owner can see Groups.