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Account and billing

Change your company settings, or rename a venue

Set your organisation's name, website, timezone and switches, and rename a venue or change its address.

2 min read

In short: go to Account › Company Settings for your organisation's name, website and timezone. Rename a venue from its page under Venues.

where to find it

Change your details

  1. Go to Account › Company Settings.
  2. Under Organisation details, change the Organisation name, Website or Timezone.
  3. Click Save changes.

Turn options on or off

Each switch saves as soon as you change it:

  • Send checkout email and Email reply-to inbox.
  • Count 4 stars as promoters in reports.
  • Campaign approval required (an admin approves campaigns before they send) and Campaign reply-to inbox.
  • Filter auto replies.

Rename a venue or change its address

  1. Go to Venues and click the venue. With a venue already picked, the menu item reads Overview and opens it directly.
  2. Click Settings at the top of its page.
  3. Change the Venue name, or search for the new address under Venue address.
  4. Click Save.

Renaming changes only the name. The venue's guests, bookings and history stay with it.

The name on your booking page and booking confirmation emails is set on its own. Go to Bookings › Main Settings › Basic, choose your venue, and change Venue name there too. See set your venue name, timezone and booking window. If your logo changed as well, update your brand kit.

Check it worked

You see Organisation settings saved, or Settings saved for and the venue's name.

Need help?

Our team changes these for you: a Status of Test mode when you expected Live, the organisation owner, and the phone number guests see.

Email support at agent@stampede.ai with:

  • Your organisation name, and the venue if it is about one venue.
  • What you need changed.
who can see company settings

Good to know

  • Booking settings, such as booking times, are set per venue. See your account, organisation and venues.
  • Only Admin and the organisation owner can see Company Settings.
  • Only Admin sees Settings on a venue's page.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai