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Account and billing

Change your organisation's company settings

Set your organisation's name, website and timezone, and the switches for emails, reviews, campaigns and inbox.

1 min read

In short: go to Account › Company Settings to change your organisation's name, website, timezone and the switches that cover every venue.

Change your details

  1. Go to Account › Company Settings.
  2. Under Organisation details, change the Organisation name, Website or Timezone.
  3. Click Save changes.

Turn options on or off

Each switch saves as soon as you change it:

  • Send checkout email and Email reply-to inbox.
  • Count 4 stars as promoters in reports.
  • Campaign approval required (an admin approves campaigns before they send) and Campaign reply-to inbox.
  • Filter auto replies.

Check it worked

You see Organisation settings saved.

Need help?

If the Status at the top shows Test mode and you expected Live, or you need to change the organisation owner:

Email support at agent@stampede.ai with:

  • Your organisation name.
  • What you need changed.

Good to know

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
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