Connect Meta and sync lead ad forms

In short: in Marketing › Meta, click Connect, sign in to Meta in the new tab, then reload the Meta page.

Connect your Meta account

1. Go to Marketing › Meta.
2. Under Connect your Meta account, click Connect.
3. Sign in to Meta in the new tab and follow its steps.
4. Back in the Stampede tab, reload the Meta page.

Link a Facebook page to a venue

1. Switch the menu next to Re-connect from Ad accounts to Meta pages.
2. On the page's row, click Not linked under Linked venue.
3. Under Link to venue, click your venue.

Sync a lead ad form

1. On Meta pages, click View on the page that runs the lead ads.
2. Under Leadgen forms, click Sync on a form.
3. Click the form's name to open a segment of the guests from that form.

Check it worked

You see Connected to Meta, Page linked or Synced at each stage. A synced form shows Synced with the time.

If something goes wrong

• No ad accounts found or No Meta pages found: click Refresh connection, sign in to Meta again in the new tab, then reload the Meta page.
• No leadgen forms on your Meta account for this page. means Meta has no lead forms on that page.
• To start again, click Re-connect at the top of the page.

Email support at agent@stampede.ai with:

• Your organisation name.
• The Meta page or form name.
• What you expected to see, and what you see instead.

Good to know

• Removing an ad account (the bin button on its row, then Remove) removes its synced data from Stampede too, but you can connect it again later.
• Sync only shows when a form has never synced or last synced more than three hours ago.
• To unlink a page, open its Linked venue menu, then click Unlink page.
• To send your guests to Meta as an ad audience, see create Meta custom audiences.
• Only Admin, Moderator and Marketing can see Marketing.