Reviews
Reviews from Google, TripAdvisor and Facebook in one inbox — with AI-drafted replies your team approves before they post.
What is it?
Every review from Google, TripAdvisor and Facebook lands in a single inbox, sorted by venue. Each one shows the rating, the platform it came from, and how positive or negative it reads — so the queue tells you where to look first.
Your team replies inline, and AI can draft the response in your venue’s tone of voice. Nothing goes public until a person approves it. After a visit, Stampede can also invite guests to leave a review in the first place.
A review links to the guest who wrote it, where you can identify them, and to the venue it concerns. Recurring themes across your reviews group together, so you can see what guests keep mentioning right across the estate.
See it in action
Element features
Reviews from Google, TripAdvisor and Facebook land in one place, filtered per site.
Each review is scored positive, neutral or negative on arrival, so you triage at a glance.
Reviews sync in and you post your reply back to the platform without leaving Stampede.
Suggested responses generate automatically in your tone of voice — a human approves before anything posts.
Common topics across your reviews group together, so patterns like slow service or great staff jump out.
FAQs
No. AI drafts the reply, but nothing publishes until a team member approves it.
Google, TripAdvisor and Facebook. They all sync into one inbox, and you post your replies back to each platform from Stampede.
Yes. The inbox filters by venue, so each location sees only its own reviews.
Yes. After a visit, Stampede can invite a guest to leave a review, so you keep a steady stream of fresh feedback coming in.
See Reviews running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.