Marketing
Build an audience, write the campaign, schedule the send — one console for all your guest marketing.
What is it?
Marketing in Stampede starts with the audience. Build a segment of guests — lapsed VIPs, this month’s birthdays, your biggest spenders — then point an email, an SMS or an automation at it.
Every send tracks what happened next — delivered, opened, clicked, bounced — straight back onto each guest’s profile. No separate analytics tool, no second copy of your data to keep in step.
Everyone you target is a guest in a segment, and every response — an open, a click — is recorded on their profile. Your campaign results live right alongside the guest history your floor team sees.
See it in action
Element features
Ask for "lapsed VIPs in Soho who haven’t visited in 90 days" and the audience builds itself in seconds, refreshing every time you use it.
Segments read each guest’s current profile. A visit, a review or a gift redeemed two minutes ago feeds straight into the next send.
Opens, clicks and bounces are recorded against each guest, so your attribution sits on the profile — not off in a separate dashboard.
Stampede learns how your venue writes and drafts the campaign to match, with the audience in view. A human approves before it goes out.
Birthday, post-visit, win-back, anniversary, abandoned-booking — these run continuously and fire the moment a guest qualifies, not when a nightly job catches up.
FAQs
Both. The marketing console is a simple surface over your guest CRM — and that CRM is the same guest profile your floor team uses. There is no second copy of guest data drifting out of sync.
No. Every guest who books, signs into Wi-Fi, orders or redeems a gift card is already on your profiles. Marketing reads from the same place.
Yes. A send can split across the audience automatically, and the result is recorded against each guest — so the winner is a fact on the profile, not a screenshot in a dashboard.
Every SMS send tracks delivery, failures and opt-outs. The dashboard flags any venue with degraded delivery so you can route around a carrier-side problem.
From the floor
“We used to export the customer list to Mailchimp on a Tuesday and try to remember what segment we built. Now the segment is just there, live, and the open rate writes back to the same profile we look at on the floor.”
See Marketing running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.