Change your Wi-Fi password, network name or speed limit

Change speed limits

1. Click Budgets on a network row.
2. Change the limits in the panel that opens.
3. In the bar at the bottom, click Save (or Revert to undo).
4. Click Build, then wait for it to finish.

Measure your internet speed

Max download and Max upload, under Measure, are the speeds all networks share.

1. Click Run test and wait. The page then scrolls down, so scroll back up to Measure.
2. Click Use results as new max, or type your own figures. They save automatically. The test alone changes nothing.

Guest Wi-Fi is slow

Speed limits stack: a guest's limit sits under its network's, and every network sits under Max download and Max upload. A figure set too low anywhere slows everyone below it.

1. Under Measure, check Max download and Max upload match your internet line. If not, run the test above.
2. Click Budgets on the guest network's row and look at Ceiling, its top speed.
3. Drag Ceiling up, or all the way down to remove the limit (it then reads No cap or Unlimited).
4. Click Save, then Build.
5. Test on your own phone, after logging in, close to an access point.

Limits set on your own router, or by your broadband provider, are outside the SnapGuard. Whoever runs that router has to change them.

Check it worked

The bar at the bottom goes away when the build finishes. Join the network on your own phone with the name and password shown.

Still stuck?

Email support at agent@stampede.ai with:

• Your venue name.
• The network you are working on.
• A screenshot of the Networks page.

Good to know

• Changing a network's SSID, Password, IP Address, Netmask, Interface or VLAN ID can cut off every device on it, tills and card machines included, until they rejoin.
• Deleting a network cannot be undone, and takes that Wi-Fi offline. Contact support first if you are not sure.
• Run Build and Run test at a quiet time, in case the Wi-Fi drops. To only check a network's details, open it and click Cancel.
• The Budgets sliders only work once Max download is set.
• Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi. See what each team role can see and do.